Tidal Connect again

[kevinek]

Tidal Connect stopped to send hi-res to wiim again but still hi-res in wiim home app.
Tidal sends only 16/44 from connect.
Checked on few hi-res flac albums.

 

[Yanto]

Tidal Connect stopped to send hi-res to wiim again but still hi-res in wiim home app.
Tidal sends only 16/44 from connect.
Checked on few hi-res flac albums.

Someone reported this in the Facebook group. Mine seems to play up to 24/96 via Connect ok. Checked using both Android and iPhone

 

[kevinek]

It was me. So Yours is ok on android?

 

[Yanto]

I’ve checked mine using Android and iPhone both working at 24/96 FLAC using Connect

 

[kevinek]

Strange. I send email to tidal support and they answered wiim isnt supporting hi-res flac in connect ....

 

[Yanto]

 

[WiiM Support]

Strange. I send email to tidal support and they answered wiim isnt supporting hi-res flac in connect ....

"wiim isnt supporting hi-res flac in connect" - It's a false statement. Can you forward your TIDAL support contact/email message so we can clarify with them? Thank you!

 

[kevinek]

They attached that link:

https://tidal.com/supported-devices

and actually wiim streamers arent listed.

 

[steadyshot]

They attached that link:

https://tidal.com/supported-devices

and actually wiim streamers arent listed.

From this link I can find WiiM mini . I believe they did not update for a long time

 

[kevinek]

Maybe.

 

[Yanto]

Strange. Tidal is well respected for selling no-nonsense products and providing absolutely transparent information to their clients

The saying ‘A fool and his money are easily parted’ comes to mind.

 

[Mr Ee]

The saying ‘A fool and his money are easily parted’ comes to mind.

Especially an Audiofool.

 

[Yanto]

Especially an Audiofool.

Oh yes!

 

[kevinek]

Anyway I still have hi-res playback issue on tidal connect to wiim

 

[Yanto]

Anyway I still have hi-res playback issue on tidal connect to wiim

Strange one. Hope it’s sorted soon for you. Could it be that it’s affecting Pro Plus but not Pro?

 

[kevinek]

It is working back after today's fw update

 

[kevinek]

"wiim isnt supporting hi-res flac in connect" - It's a false statement. Can you forward your TIDAL support contact/email message so we can clarify with them? Thank you!

How can I send it to You?

 

[Brantome]

How can I send it to You?

Use the direct message link above (envelope) and open a conversation with WiiM Support and cut and paste the content of Tidal’s email. You should be able to attach a screenshot too if copying the text doesn’t work.