Time showing incorrectly

[Hakuba]

The Ultra's clock is 30 minutes behind my actual time (Melbourne, Australia).

I understand that the time is being driven by the internet connection, but I have checked this and the router is correct (I have rebooted, looked at the location on the router etc). The time also comes up correctly on a few other devices that use the internet connection.

I have rebooted the Ultra, checked for updates and uninstalled and reinstalled the app a couple of times.

As there is no clock setting (or location setting) on the Ultra, I have no idea what to do next. I would welcome any suggestions

 

[Mr Ee]

Welcome.

Move to Sydney, it's working fine here

(Sorry, can't think of anything constructive apart from using More, Feedback in the wiim app.)

 

[Hakuba]

using More, Feedback in the wiim app

I tried that a few days ago and didn't receive a response ...

I loved living in Sydney, but I don't miss the humidity. Perhaps the Ultra was designed for wetter climes?

 

[hgo58]

The Ultra's clock is 30 minutes behind my actual time (Melbourne, Australia).

I understand that the time is being driven by the internet connection, but I have checked this and the router is correct (I have rebooted, looked at the location on the router etc). The time also comes up correctly on a few other devices that use the internet connection.

I have rebooted the Ultra, checked for updates and uninstalled and reinstalled the app a couple of times.

As there is no clock setting (or location setting) on the Ultra, I have no idea what to do next. I would welcome any suggestions

I think the location settings are do at setup from the settings on your phone.

Was that done in another timezone?

 

[Hakuba]

The phone was originally setup in Japan, which is one hour behind Melbourne. When I came back a few months ago, the phone automatically switched to Melbourne time. I was using wifi on the flight and the phone time changed a few times. There are so many settings in phones these days, I wonder if something has been set incorrectly.

Thanks for the idea, I will start googling android settings to see if I missed something.

 

[Wiimer]

The phone was originally setup in Japan, which is one hour behind Melbourne. When I came back a few months ago, the phone automatically switched to Melbourne time. I was using wifi on the flight and the phone time changed a few times. There are so many settings in phones these days, I wonder if something has been set incorrectly.

Thanks for the idea, I will start googling android settings to see if I missed something.

This may be unrelated to this, but do you allow the WiiM app to have location permissions?

 

[Hakuba]

A reasonable thought, but yes, I do.

 

[Hakuba]

Thank you hgo58 - there was a time setting in my phone that I must have manually adjusted when I landed. Now that I have changed it to automatic, the Ultra has reset to the correct time. Much appreciated.