WiiM Album Artwork

Rusyn

New member
Joined
Feb 5, 2025
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I have my music on a WD USB drive and not all of the album artwork shows up using the WiiM Ultra. I used Mp3Tag to add the artwork to the music files and still some of it does not show up. When I do add it I rescan the drive and that doesn't help.

Any ideas?
 
I have my music on a WD USB drive and not all of the album artwork shows up using the WiiM Ultra. I used Mp3Tag to add the artwork to the music files and still some of it does not show up. When I do add it I rescan the drive and that doesn't help.

Any ideas?
Hi Rusyn,

Please submit a ticket using the WiiM Home App. If possible, please attach one problematic file that doesn't show the artwork. Our team will look at this immediately. Thank you for your continued patience and support!
 
When I do add it I rescan the drive and that doesn't help.

Any ideas?
Two things come to my mind immediately:

Check the file format of.the missing cover art. Mp3Tag might be flexible enough to allow the addition of file types that are not supported by all media servers.

A rescan should usually all you need to do, but make sure to give the WiiM Home app time to update and re-read its own cache. Missing cover art might show up, just a little later.

If neither gets you anywhere, do as @WiiM Support suggested and send feedback through the WiiM Home app from the "More..." tab.
 
I have my music on a WD USB drive and not all of the album artwork shows up using the WiiM Ultra. I used Mp3Tag to add the artwork to the music files and still some of it does not show up. When I do add it I rescan the drive and that doesn't help.

Any ideas?
What kind of image files are the ones that are missing? Most players only support png or baseline jpg images although it seems some have wider options. Watch for progressive jpg images, as these can also cause some players to fail to display the artwork. WiiM may be able to comment to confirm what the Ultra specifically can do.
 
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