Wiim Amp swapped audio channels

[pablo83gt]

I have recently noticed a problem that is a bit annoying for me because I like to listen to music on the Wiim Amp connected to the TV (TV to laptop). I have the Wiim Amp connected to the TV via HDMI.
When I turn on the Wiim, it turns on together with the TV and randomly selects the left or right audio channels, sometimes it is correct and sometimes they are swapped (the left plays on the right speaker), the same thing happens after changing the source on the TV (HDMI-TV) or after changing the sound source on the TV (HDMI-Optical-TV) when I switch the sound to the HDMI Wiim, the Wiim randomly selects which channel will be the right and which will be the left. Instead of connecting the Wiim Amp to the same TV and with the same HDMI cable, I connected a soundbar of a different brand and this problem does not occur there, then the stereo channels are always set correctly. It turns out that the fault lies with the Wiim Amp. Has anyone encountered such a problem and knows a solution? Maybe someone can check if they also have this problem (just turn on a "stereo test" video on YouTube). Maybe it's worth writing to Wiim support because it's probably some problem with the software.

 

[hgo58]

I have recently noticed a problem that is a bit annoying for me because I like to listen to music on the Wiim Amp connected to the TV (TV to laptop). I have the Wiim Amp connected to the TV via HDMI.
When I turn on the Wiim, it turns on together with the TV and randomly selects the left or right audio channels, sometimes it is correct and sometimes they are swapped (the left plays on the right speaker), the same thing happens after changing the source on the TV (HDMI-TV) or after changing the sound source on the TV (HDMI-Optical-TV) when I switch the sound to the HDMI Wiim, the Wiim randomly selects which channel will be the right and which will be the left. Instead of connecting the Wiim Amp to the same TV and with the same HDMI cable, I connected a soundbar of a different brand and this problem does not occur there, then the stereo channels are always set correctly. It turns out that the fault lies with the Wiim Amp. Has anyone encountered such a problem and knows a solution? Maybe someone can check if they also have this problem (just turn on a "stereo test" video on YouTube). Maybe it's worth writing to Wiim support because it's probably some problem with the software.

Maybe the same as in thread 'WiiM pro reversing stereo channels through the SPDIF input' https://forum.wiimhome.com/threads/wiim-pro-reversing-stereo-channels-through-the-spdif-input.406/

Or thread 'Wiim mini arbitrarily flipping left - right channels' https://forum.wiimhome.com/threads/wiim-mini-arbitrarily-flipping-left-right-channels.4980/

 

[pablo83gt]

Yes, the same thing is happening to me, somehow I didn't find these topics earlier. It seems that the problem is well known and probably affects all Wiim products, it's a shame it hasn't been fixed because it's annoying. I guess all that's left is to wait and hope until the problem is fixed.

 

[hgo58]

Yes, the same thing is happening to me, somehow I didn't find these topics earlier. It seems that the problem is well known and probably affects all Wiim products, it's a shame it hasn't been fixed because it's annoying. I guess all that's left is to wait and hope until the problem is fixed.

Or raise a ticket to WiiM!