I have a Samsung The Frame TV connected to a WiiM Amp via HDMI eARC. Whenever I turn on the TV to play something, nothing comes out of my speakers even though the TV sound output is set to the WiiM Amp and nothing indicates that they shouldn't be working. Whenever I just play music from my phone via AirPlay it works perfectly fine, only issue is with the TV. Any idea how to fix this?
Samsung TV eARC connection
- Thread starter williedoo
- Start date
Mr Ee
Major Contributor
Welcome.
Is there a tv setting to change from earc to arc?
You'll likely also need to choose pcm output.
Fernandodelae
Active member
In the Home App go to device settings and make sure the Autosensing of HDMI input is switched to on.. I have a Wiim Amp and a Samsung LED TV as well (not the Frame) and turning on the Tv automatically turns on the Amp and after a second or 2, starts playing sound.
Hello,
sorry for my pure english. I bought a wiim amp. Spotify streaming works without a problem but the connection via HDMI ARC to a Samsung MU7000 series TV does not work well.
Maybe someone had a similar problem:
TV recognizes wimm amp. I can set external speakers on TV and I can hear sound. Unfortunately, every few seconds TV jumps between internal and external speakers. However, sound is constantly transmitted through external speakers. Controlling the volume with the TV remote control works and does not work (depending on what the TV has switched to).
sorry for my pure english. I bought a wiim amp. Spotify streaming works without a problem but the connection via HDMI ARC to a Samsung MU7000 series TV does not work well.
Maybe someone had a similar problem:
TV recognizes wimm amp. I can set external speakers on TV and I can hear sound. Unfortunately, every few seconds TV jumps between internal and external speakers. However, sound is constantly transmitted through external speakers. Controlling the volume with the TV remote control works and does not work (depending on what the TV has switched to).
Fernandodelae
Active member
this might seem as a faulty HDMI wire or damaged HDMI output on the TV...
I tied 3 HDMI wires. This TV Samsung has a one connect box to install all wires.I had a similar issue with my Samsung TV and HDMI eARC. In my case, enabling PCM output on the TV and making sure the HDMI cable supported high-speed connections resolved the problem. It’s also worth checking if the One Connect Box connections are secure.
hgo58
Major Contributor
Note that eARC is not supported. Only ARC with PCM.
As I advised - in the WiiM home app, choose more, then feedback and enter the details of your issue. When you hit ‘submit’ it will send a copy of your logs along with your submission.
