Wiim Pro problem with output audio

[HiFi_freak]

Hi,

I ethernet connected the Wiim Pro with my dac via SPDIF/Toslink and via coax. I use Tidal HiFi Master HiRes.
Toslink:
Test-tone sounds with 24/192
The master music from Tidal via Dac: only 44khz

Coax:
Test-tone sounds with 24/192
Tidal Master via Dac only 48khz

I have a prof. Dac:

Manunta (M2Tech) DAC TWO Plus

• Kategorie: D/A-Wandler
• Price: 760$
• Digital inputs: USB, S/PDIF Cinch, Toslink, I²S to HDMI
• Output: 1 x Cinch
• Samplingrate: 44.1-384 kHz, 16-32 Bit | DSD64 - DSD256

What is wrong? Is it a problem from the Wiim Pro?
As connection cable I took the stock cable from Wiim.

 

[HiFi_freak]

Which DAC? MQA ability? If so, renderer or/and decoder? MQA via which inputs? The name of the item would be very helpful.

The Dac name is above…

 

[Brantome]

Have you enabled MQA beta within your device’s audio settings in the Wiim home app? Are you casting from the tidal app? If not, the Wiim doesn’t do the first MQA unfold.

 

[HiFi_freak]

Yes, I enabled MQA and I took the connection via Tidal connect….but it connect with 44khz.
I started the test tone scenario and it connected with 24/192 via toslink.
After that I connected with Tidal connect again…only 44khz.

@Achim1811 : You think that my dac will better work with the Bluesound node 2i or an other streamer like Auralic Aries Mini,….?!

 

[HiFi_freak]

@HiFi_freak
I am the wrong man to ask about MQA because I name it a big fraud. Is MQA the only reason to replace your well reviewed DAC which I do not know and never was in contact with?
Also I know nothing about the actual Aries mini. I stopped my interest years ago because they hadn't integrated Qobuz.
The Node otherwise came to me with the 2i, the 2 without i had the same problem with Qobuz. It was replaced two weeks ago with the Node X. For me a decent streamer with a decent DAC and a brilliant software for a very affordable price. I am quite sure there are other judgements No idea what they do with MQA, because of the above mentioned reason. It is able to decode and render MQA. But...as above.
My very personal recommendation, if you want to read it: Stay with the WiiM Pro and with your DAC and replace Tidal with Qobuz. The software is a little bit different, but thats a few hours knowing each other. And the Kings Way, if you want or need a somewhat guided tour to music with personal recommendations have a closer look on Roon. We, because my wife loves Roon, run it with the Node X and for us it fits fantastic. The WiiM people say the certification of Roon will come.
I am not sure and may be someone can tell you if there is a DAC which delivers full MQA up to 192 with the WiiM, the ones I have had needed USB for MQA. There are for sure answers.

I’m shure that my DAC is a very good item and I don’t want to sell him.
I don’t know if only Qobuz will change my problem.
I think about to sell the Wiim Pro because I read from many problem in this forum about wrong or to low resolution. I can still return the Wiim Pro to the retailer.
Do you have, additional to the Node X a Wiim?
Roon is very expensive…!?

 

[Brantome]

There are users of the WiiM Pro who successfully use Tidal Connect to output up to 24/96 to a compatible DA. I suggest you reset the Pro then check its audio settings for MQA beta and see if you get up to 24/96. If that doesn’t work, submit a ticket to WiiM thru the feedback section in the WiiM Home app - no need to bail out so soon to other more expensive solutions.

 

[Mr Ee]

Yes, I enabled MQA

Long shot - what did you choose for mqa capabilities in the wiim app?

Even longer shot - sometimes my Tidal app on my tablet only shows my pro as being connectable via chromecast.
Definitely using 'proper' tidal connect?

 

[HiFi_freak]

There are users of the WiiM Pro who successfully use Tidal Connect to output up to 24/96 to a compatible DA. I suggest you reset the Pro then check its audio settings for MQA beta and see if you get up to 24/96. If that doesn’t work, submit a ticket to WiiM thru the feedback section in the WiiM Home app - no need to bail out so soon to other more expensive solutions.

I resetted the Wiim pro and did it again. Same problem as before.
Wiim showed “Tidal connect” with only 44khz on Tidal Hifi+

I took my old TC electronic DAC BMC-2 (max. 24/96 at technical specification).

Wiim test tone: 24/96
Most music via Wiim Pro App/Tidal Hifi+: 24/96khz

It seems that Wiim Pro works not with all DACs very well.

 

[Brantome]

Submit a ticket to WiiM so they can inspect your device logs and perhaps identify the issue.I’d also check both optical and coax outputs and try different cables too.

 

[onlyoneme]

I resetted the Wiim pro and did it again. Same problem as before.
Wiim showed “Tidal connect” with only 44khz on Tidal Hifi+

I took my old TMC electronic DAC BMC-2 (max. 24/96 at technical specification).

Wiim test tone: 24/96
Most music via Wiim Pro App/Tidal Hifi+: 24/96khz

It seems that Wiim Pro works not with all DACs very well.

MQA unfolding by the Pro is not related to the DAC, it will work even if there is no DAC connected.
Verify that everything is correct:
- Tidal Connect and Tidal app used
- MQA enabled in the WiiM app
- MQA capabilities set to No MQA or Renderer only
- digital output set to at least 96/24 in the WiiM app
- EQ off, fixed volume, although it's not necessary for WiiM unfolding
- HiFi Plus subscription, and HiFi Plus - Master content enabled in the Tidal app

You should see 88.2 or 96 kHz in the WiiM app for any content unfolded by the device.

 

[HiFi_freak]

Submit a ticket to WiiM so they can inspect your device logs and perhaps identify the issue.I’d also check both optical and coax outputs and try different cables too.

Thank you for your support, but I have the impression that the Wiim Pro is a device that is still very immature and will only be brought to maturity over time by user reports through updates. The time is a bit too valuable for me and I'll see how the Node 2i copes with it.

MQA unfolding by the Pro is not related to the DAC, it will work even if there is no DAC connected.
Verify that everything is correct:
- Tidal Connect and Tidal app used
- MQA enabled in the WiiM app
- MQA capabilities set to No MQA or Renderer only
- digital output set to at least 96/24 in the WiiM app
- EQ off, fixed volume, although it's not necessary for WiiM unfolding
- HiFi Plus subscription, and HiFi Plus - Master content enabled in the Tidal app

You should see 88.2 or 96 kHz in the WiiM app for any content unfolded by the device.

Thanks a lot.
Yes, I did so but as result I onls see 44 khz in the Wiim App….with the Manunta (M2Tech) DAC TWO Plus.
With my older TC electronic BMC-2 it works….with Master songs, with other songs from the Tidal Hifi+ connect only 44 or 48 khz.

 

[onlyoneme]

Thanks a lot.
Yes, I did so but as result I onls see 44 khz in the Wiim App….with the Manunta (M2Tech) DAC TWO Plus.
With my older TMC electronic BNC-2 it works….with Master songs, with other songs from the Tidal Hifi+ connect only 44 or 48 khz.

DAC doesn't matter here. It can be disconnected, it can be switched off as the WiiM is not aware of it. It's one way communication from the streamer to the DAC.
Do you see 88.2 or 96 kHz in the WiiM app when one DAC is connected and you do see only 44.1 or 48 kHz when connected is another one? For the same content played? Can you post the WiiM app screenshots?

 

[HiFi_freak]

If it works with your old DAC it shows in my eyes that the DAC is the reason. Sometimes it happens that pieces do not fit. But no reason to blame the WiiM. Blaming the DAC would be also a possible.

…but it is correct that the DAC BMC-2 from tc electronic plays the Tidal Hifi+ “normal songs” with only 44-48 khz and only the master songs with 24/96 khz?

 

[HiFi_freak]

DAC doesn't matter here. It can be disconnected, it can be switched off as the WiiM is not aware of it. It's one way communication from the streamer to the DAC.
Do you see 88.2 or 96 kHz in the WiiM app when one DAC is connected and you do see only 44.1 or 48 kHz when connected is another one? For the same content played? Can you post the WiiM app screenshots?

Yes, I see with the older tc electronic DAC 88 or 96 khz and with the newer Manunta Evo Dac plus 44 or 48 khz with the same song playing.

 

[onlyoneme]

Yes, I see with the older tc electronic DAC 88 or 96 khz and with the newer Manunta Evo Dac plus 44 or 48 khz with the same song playing.

And what about the situation when no DAC is connected?

 

[HiFi_freak]

And what about the situation when no DAC is connected?

So, I tested the hole instruction you’d described above exactly, again.
Now, it is working!!
With all combination there are the same resolution values on the Wiim App and the Tidal App , incl. 24/88 and 24/96….with the both DACs and without a DAC!

THANK YOU very much!!

 

[HiFi_freak]

What’s about cable and/or output change (tos/coax)?
If I exchange the original cable for a higher quality tos cable or if I change the tos ouput for the coax ouput?
Can this change anything? Normally the resolution values stay the same, right? Can the sound change?

 

[onlyoneme]

If the existing toslink cable works fine, you won't get any improvement after the exchange. Of course you can try yourself, trust your ears and report it later.
The same with coax instead of toslink, as far as your DAC has no issues with any digital input. Toslink is still preferable due to the galvanic isolation.

 

[HiFi_freak]

One of the minefield questions in the internet. If you have approx. three years time you can check the judgements. And you will find countless pros and cons for both.
My personal unmeasured experience tells me that a well built good shielded 75 Ohm coax cable will have the same results. And does high quality not always give a better feeling? And sometimes even better sound. But as in the above post mentioned it will be difficult to hear a difference.

…I understand.
Thanks a lot.