Amazon Music WiiM Ultra and Amazon

Zed

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Jan 27, 2025
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I’m having problems with Amazon music. I have added my Amazon Music account to music services and enabled Alexa and signed in. Amazon music works within the WiiM app and Alexa app. From both of those I can play HD quality. But when I play from Amazon app Alexa is not activated and I can only cast to WiiM. What am I doing wrong. Not sure if the problem is with WiiM or Amazon and Alexa?
 
I’m not sure what you’re saying - what do you mean by “when I play from Amazon app Alexa is not activated”?
 
Is there any other way to play from Amazon Music app to WiiM ultra than google cast? I thought there was a way to stream HD content from the app to WiiM.
 
Is there any other way to play from Amazon Music app to WiiM ultra than google cast? I thought there was a way to stream HD content from the app to WiiM.
Yes, using AlexaCast. Enable and link alexa in the WiiM home app, then choose your WiiM device that has a round casting icon in the Amazon music app “Connect to device” page. That will deliver up to 24/192 bit perfect to your WiiM device.

(Note that AlexaCast must be available in your region - it’s not always the case even if you have Alexa and Amazon Music in your region)
 
Okay. Alexa cast is what I’m talking about snd it is available in my region. I have enabled and linked Alexa in the WiiM app, but Alexa cast won’t work from Amazon music app. If I choose connect to a device there is only google cast options. If I start Alexa app and choose music it lets me cast to my WiiM ultra.
 
Okay. Alexa cast is what I’m talking about snd it is available in my region. I have enabled and linked Alexa in the WiiM app, but Alexa cast won’t work from Amazon music app. If I choose connect to a device there is only google cast options. If I start Alexa app and choose music it lets me cast to my WiiM ultra.
Are you sure you are using the same Amazon account for both your Amazon Music app and the linking to Alexa? The symptoms would suggest otherwise
 
It could be an account thing. But I have no idea how. I only have Amazon account with one email and one password. I’ve used that on Amazon app, Alexa app and WiiM. Still it doesn’t work. I’m at a loss. Maybe I’ll just switch to Qobuz and hope they get their connect quickly from beta to release 😊
 
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