I've only had the Ultra for 2 weeks and everything worked fine until yesterday. I turned it on to do some room calibration and was prompted to perform a firmware update (5.2.715362) which I did. I'm now getting severe distortion only on the line-in where my CD player is connected. I connected the CD player to my old preamp and it works fine. Playing the same CD tracks on Amazon Music streaming through the ethernet port plays fine. Either a component failed on the line-in circuit or the firmware update screwed something up.
The distortion sounds like speaker voice coils hitting the backplate from over excursion but it's there at minimal volume where the speaker cones are barely moving.
Not eager to do a reset as I assume doing so will erase all my settings and preferences unless there's a way to store those.
Anyone else experiencing this? Any and all suggestions are appreciated.
The distortion sounds like speaker voice coils hitting the backplate from over excursion but it's there at minimal volume where the speaker cones are barely moving.
Not eager to do a reset as I assume doing so will erase all my settings and preferences unless there's a way to store those.
Anyone else experiencing this? Any and all suggestions are appreciated.
