Wiim ultra refusing to play certain Qobuz tracks

[hgo58]

The complete album from track one to track 10 is 24/96 in Qobuz. On every available streamer here and on the ipad it plays without any issue.

Ad far as I can tell the Qobuz app will only play at 16-bit/44.1kHz if playing on internal speakers or via AirPlay or Bluetooth. So it it will not use the high resolution track.

 

[Roedelheim]

Is this about Airplay or Bluetooth? I thought it is related to a WiiM streamer. Mine is offline since this morning for reasons. Cambridge and Bluesound are ok here, in Connect and in integrated. My mentioning of the ipad was only related to the fact that it also runs flawless with no skips or refused tracks from one to ten.

 

[Hunter]

What is the resolution of the track that wont play? The one played by @Wiimer is 16/44 only.

Is it the same on the iPad and via WHA?

Maybe the high resolution track is missing? On Tidal it is playing at 24/96

The resolution is 24/96 and on the ipad with qobuz app it says the same thing but will still play it. The thing is all tracks on the same album are 24/96 yet it only refuses to play track 7. Also there are other albums that are only 16/44 and still it will refuse to play certain tracks on that resolution so obviously it is not a resolution issue.

 

[taube Taube]

There are many but one in particular that it has played previously a while back and refuses now is:

The Alan Parsons Project
Eye in the Sky album
Track 7 Psychobabble
It will just pause and skip to next track no matter how many times I try

This particular song plays fine 24/96, but I encountered a similar problem here:

Djavan - Improviso - Um Brinde

However, the problem is only with Wiim Home; it plays in the official app...

 

[EddNog]

It's random. I have albums where one track won't play but the rest does. The track will play in the Qobuz app just fine. It will also play via Roon on my FiiO R7, through my Raspberry Pi 3B, and via USB attached directly to my Roon server with the DAC set to Exclusive access mode, but when using the Roon bridge in my Audalytic DR70 or when using Roon Arc app on my phone, some tracks simply refuse to play.

If it is as Qobuz indicated, and related to their cloud migration, then there is little that LinkPlay or Roon can do to fix the issue, Qobuz needs to work through and resolve the source of the problem as they work the kinks out of their cloud migration.

-Ed