Hey all, I just received my wiim amp 2 days ago. I have been enjoying it a lot, there are just two things that are concerning to me. I was hoping someone could shed some light on these issues that I'm having.
1. I noticed after it being on standby overnight, it is very noticeably warm in the morning. I am certain I "turned it off" / put it on standby at night, and the light still indicated it was on standby in the morning. It was not hot...just warm. Is anyone else having this with their amp?
2. This issue has been more of a frustration. I have my TV (a 5 year old smart Sony tv) connected via hdmi arc (both TV and amp have a labeled "arc" hdmi port). Everything was working as it should- the TV remote was controlling both TV and amp volume, audio was working, all was good. Then I realized that only some streaming platforms from the TV would send audio signal to the amp. Streaming Thursday night football worked through Amazon, then I tried to watch something else via amazon...and the audio was not working. Then I tried watching cable tv...and the audio was not going through. Then I tried something on netflix...and the audio was not working. Then I tried something on hulu....and the audio worked! I was very confused!
As a quick fix, I unplugged the hdmi and subbed it out with optical. And it worked instantly. Fast forward 10 hours... turned on the TV (still using optical) and all of a sudden none of the streaming platforms were sending signal through. Now I'm really confused. (This was directly after an amp update)
I spent 15 minutes going through all setting on the amp and on my TV, rebooted the amp, restarted the TV, unplugging cables, plugging them back in...and what seemed like out of the blue the audio started working again.
There seems to be no rhyme or reason to when the audio goes through or not. Im wondering if it is just a compatibility issue between my tv and the amp with the hdmi arc, but the optical should be 100% consistent...and its not. Im really confused on this one. Anyone have any insight for me. I really like thenamp other than this and want to keep it, but if this is an issue everytime i go to watch something with my tv, i definitely will not be keeping it.
(There were many times where it wasn't working and in my tv settings, I confirmed that it was set to external speakers and not tv speakers.
1. I noticed after it being on standby overnight, it is very noticeably warm in the morning. I am certain I "turned it off" / put it on standby at night, and the light still indicated it was on standby in the morning. It was not hot...just warm. Is anyone else having this with their amp?
2. This issue has been more of a frustration. I have my TV (a 5 year old smart Sony tv) connected via hdmi arc (both TV and amp have a labeled "arc" hdmi port). Everything was working as it should- the TV remote was controlling both TV and amp volume, audio was working, all was good. Then I realized that only some streaming platforms from the TV would send audio signal to the amp. Streaming Thursday night football worked through Amazon, then I tried to watch something else via amazon...and the audio was not working. Then I tried watching cable tv...and the audio was not going through. Then I tried something on netflix...and the audio was not working. Then I tried something on hulu....and the audio worked! I was very confused!
As a quick fix, I unplugged the hdmi and subbed it out with optical. And it worked instantly. Fast forward 10 hours... turned on the TV (still using optical) and all of a sudden none of the streaming platforms were sending signal through. Now I'm really confused. (This was directly after an amp update)
I spent 15 minutes going through all setting on the amp and on my TV, rebooted the amp, restarted the TV, unplugging cables, plugging them back in...and what seemed like out of the blue the audio started working again.
There seems to be no rhyme or reason to when the audio goes through or not. Im wondering if it is just a compatibility issue between my tv and the amp with the hdmi arc, but the optical should be 100% consistent...and its not. Im really confused on this one. Anyone have any insight for me. I really like thenamp other than this and want to keep it, but if this is an issue everytime i go to watch something with my tv, i definitely will not be keeping it.
(There were many times where it wasn't working and in my tv settings, I confirmed that it was set to external speakers and not tv speakers.