Ongoing Beta Beta Test: Qobuz Connect

[azoriusmage]

Now not working for me on WiiM but working like a charm on Marantz

 

[Balthazar B]

Hello, i have this message when i choose wiim ultra. Do you have a solution to this problem ? Thanks

A couple of things to check/confirm:

• Make sure both devices (phone and WiiM) are on the same subnet;
• Make sure both devices have static IP addresses;
• Probably best if both devices are on the same WiFi SSID.

If the above checks out, try force closing the Qobuz app, reboot your phone and WiiM, and try again. If that doesn't fix the problem, I'd suggest submitting tickets to both WiiM and Qobuz via their respective channels. The more data points the companies have when issues like this are discovered, the more likely they'll fix them sooner than otherwise.

 

[azoriusmage]

Email from Qobuz:

[td]

We wanted to inform you about a server update that took place this past weekend as part of our efforts to enhance the Qobuz Connect experience.

While the update was necessary to improve overall performance and reliability, it may have resulted in temporary interruptions to your service. We sincerely apologize for any inconvenience this might have caused and appreciate your patience during this process.​

[/td]​

​

 

[Balthazar B]

Just with grouped

Yeah, that's one of top three issues I've encountered that needs fixing before Qconnect is ready for prime time, IMHO.

• 16/44 on grouped WiiM devices;
• Selecting a QC target after that target has been used via Chromecast or other media channel;
• General stability of the app, particularly smooth recovery after any error condition has been encountered.

 

[Balthazar B]

Qobuz connect hasn't worked for me since yesterday either. There are a few other users reporting the same problem on the beta test forum. Everything was working fine before and I haven't changed any network settings since the beta began.

A message from Qobuz:

​

We wanted to inform you about a server update that took place this past weekend as part of our efforts to enhance the Qobuz Connect experience.

While the update was necessary to improve overall performance and reliability, it may have resulted in temporary interruptions to your service. We sincerely apologize for any inconvenience this might have caused and appreciate your patience during this process.

To stay informed about the latest news and updates regarding Qobuz Connect, we encourage you to regularly visit our dedicated landing page or join the conversation on the Qobuz Club.

Your feedback is invaluable in helping us refine Qobuz Connect. If you have any observations, suggestions, or issues to share, please take a moment to fill out our feedback form.

Thank you for being an essential part of the Qobuz Connect beta testing program. Your support means the world to us!

The Qobuz Team
connectbeta@qobuz.com​

​

 

[Bozzz]

Qobuz connect hasn't worked for me since yesterday either. There are a few other users reporting the same problem on the beta test forum. Everything was working fine before and I haven't changed any network settings since the beta began.

Wasn’t working for me over the weekend either. This morning I got a couple emails from Qobuz saying they did some server updates. Second one said I’m on the list for Qobuz connect. Fired the stereo up this morning and good to go. Qobuz connect is working.

 

[Bozzz]

Hello, i have this message when i choose wiim ultra. Do you have a solution to this problem ? Thanks

Are you not seeing something similar to this?

 

[Burnside]

Hello, i have this message when i choose wiim ultra. Do you have a solution to this problem ? Thanks

Have you raised a ticket to WiiM about this? I doubt if they’re answer that here without first having had a chance to inspect your device logs.

 

[piloux59]

Yes, i send a ticket with the app