Bluetooth Stutter

[Shozzer]

Morning All,

New WiiM Pro owner as of last week. Works flawlessly over Wi-Fi when connected to my Denon amplifier via Line Out and also Optical Out (Coax is a no go as my current connectors don't fit onto the WiiM!) but when connecting to Bluetooth devices - Dali Katch, Sony Headphones and a cheap headband (for use when going to sleep - not a good look!) the sound stutters badly. Have other users had similar problems and were they able to overcome them? The experience varies. Sometimes when the stutter starts, pausing a few seconds allows the sound to buffer and then normal playback is possible. Sometimes it then becomes necessary to repeat the process if the stutter starts again.

The problem occurs whether streaming from LMS or Qobuz via WiiM and happens irrespective of Wi-Fi or Ethernet connection. A device reset did partly improve the situation but essentially Bluetooth is unusable which is a shame as that was the main reason for getting the WiiM. I have submitted a ticket to WiiM but wondered if others had similar experiences they could share.

Thanks for reading.

Steve

 

[harkpabst]

I had not—thanks for pointing out that I needed to reply to their email (I thought the email was just the standard acknowledgement that they had received my support request and that they would get back to me).

I just sent off the reply.

If you read carefully, that's what the mail actually says, but is usually overlooked because people assume otherwise.

And that's why I mention it from time to time.

 

[latitude94941]

If you read carefully, that's what the mail actually says, but is usually overlooked because people assume otherwise.

And that's why I mention it from time to time.

Thanks for that—have been in touch with them through email thanks to your pointing that out.