Amazon Music has music files up to SD/HD/UHD/3D for each track. Depending on the user's communication environment, settings, and device, the highest audio quality file is delivered from among these.
So even if you have a 24/96 file for that track, it doesn't mean it will be delivered.
example
Maximum truck rate: 24/96
Device rate: 16/44.1
In this case, the 24/96 file is not delivered, but the 16/44.1 file is delivered.
Output: 16/44.1
This is not only true for Amazon music, but also for other streaming services.