Connection Issue between iOS and Wiim Ultra via Qobuz Connect

Savage

New member
Joined
Jul 23, 2025
Messages
2
Hello everyone,

I am experiencing a connection issue between my iOS devices and my Wiim Ultra via Qobuz Connect, and I need your help to resolve it.

Problem Description​

  • Devices Involved:
    • iPhone 15 Pro running iOS 18.5
    • iPad 10 running iOS 18.5
    • Wiim Ultra (firmware up to date)
    • Mac (works fine with Wiim Ultra)
  • Issue:
    • Unable to initiate Qobuz Connect from my iPhone and iPad to my Wiim Ultra.
    • However, if I start Qobuz Connect from my Mac, I can then control Qobuz Connect from my iOS devices.
    • The connection works perfectly from my Mac to the Wiim Ultra.
    • The connection also works from my Mac to my iPad and iPhone, and between my iPad and iPhone.

Troubleshooting Steps Already Taken​

  1. Update Applications and Firmware:
    • All applications (Qobuz Connect and WiiM Home) are up to date.
    • The Wiim Ultra firmware is also up to date.
  2. Restart Devices:
    • I have restarted my iPhone, iPad, and Wiim Ultra.
    • I have also uninstalled and reinstalled the relevant applications.
  3. Network Verification:
    • All my devices are connected to the same network.
    • I have checked the network settings, and everything seems correct.

Questions​

  • Has anyone encountered a similar issue with iOS devices and Wiim Ultra?
  • Are there specific settings to check or modify on iOS devices to resolve this issue?
  • Are there any known incompatibilities between iOS 18.5 and Wiim Ultra via Qobuz Connect?
I would be very grateful for any help or suggestions you could provide. Thank you in advance for your support!

Best regards,
 
Thank you for your help. I hadn't searched the forum thoroughly enough.
It seems that the issue was caused by special characters (emojis). I changed the name of my Wiim device, and my problem is now resolved.

Thank you again for your response.
 
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