Exactly!
Exactly!
if i understand correctly, deezer is changing api and it's a problem...ok, bad deezer, but this kind of thing would make problem for EVERYBODY, every manufacturer....but, no, only wiim still have problem?
i have 2 sonos speakers as well and never since i have them i noticed something like new deezer api...it works just fine all the time...as far as i can tell, no other manufacturer have such problem as well...? sonos as well have deezer incorporated into its own app...
it makes me think something is wrong on wiim side...
i have 2 sonos speakers as well and never since i have them i noticed something like new deezer api...it works just fine all the time...as far as i can tell, no other manufacturer have such problem as well...? sonos as well have deezer incorporated into its own app...
it makes me think something is wrong on wiim side...
I just started a new trial with Apple Music and probably will just stick with that now. I used to be with them months ago and liked them. Only reason I left was basically just to try out other services. I have a raspberry pi with moode audio setup also and the airplay on that works and sounds good to my ears at least.
It DOESN'T "work for everybody else". Visit several of their user forums...
The ones where id does work are the ones that embed a DEEZER Native App (think Eversolo - running Android and using DEEZER Android App).
This is also why "it works on my PC/Mac/iPhone/Android" - because DEEZER was working on these in parallel with changes to their Server API.
SomiKnight
New Member
- Joined
- Apr 24, 2025
- Messages
- 20
So far, we have only one link to forum where ONE person talks about problem with Deezer.
Well, you read forums, tell us please what other streamer brand has problems with this new Deezer API.
So, brand names please.
Well, you read forums, tell us please what other streamer brand has problems with this new Deezer API.
So, brand names please.
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In the Deezer app, under audio output selection, only Bluetooth devices are available. WiiM Mini does not appear as a selectable device over Wi-Fi.
If WiiM could be used over Wi-Fi as an output device, the issue would likely be resolved. Alternatively, a software update from WiiM may be required to support the latest Deezer API changes.
At the moment, it seems that no action is being taken, and both sides are redirecting the responsibility to each other. Meanwhile, the device is not functioning properly with Deezer.
If WiiM could be used over Wi-Fi as an output device, the issue would likely be resolved. Alternatively, a software update from WiiM may be required to support the latest Deezer API changes.
At the moment, it seems that no action is being taken, and both sides are redirecting the responsibility to each other. Meanwhile, the device is not functioning properly with Deezer.
According to this article, it appears there was a major outage on Deezer on April 2.
www.ibtimes.com.au
Is Deezer Down Now? Outage April 2 2026: Thousands Report Global Streaming Service Disruption Worldwide
Deezer, the French music streaming platform, experienced a widespread outage on Thursday, April 2, 2026, leaving thousands of users worldwide unable to access playlists, podcasts or on-demand audio, according to real-time reports and social media complaints.
www.ibtimes.com.au
hgo58
Major Contributor
The Mini do not support Google Cast (Chromecast). And as Deezer don't have its own casting protocol, your only option is Bluetooth. On the other WiiMs you can use the Google Cast.
We don't know if WiiM and Deezer is working on a solution. Neither @WiiM Support nor Deezer is providing any information.
Reply from Deezer support after few mails:
(It was a long mails from me about WiiM support or lack of it or nonexisting support and Deezer's lack of whatever they have with API or their support)
Hello Nik,
Thank you for your message and for sharing the additional context. I completely understand how frustrating this has been, especially since it has been ongoing for two months and affects many WiiM users.
As mentioned earlier, I’ve escalated your case to our Technical Team, and it is being treated with priority. Our team is actively working to resolve this, but unfortunately, I don’t yet have an exact timeline for the fix.
I completely understand your concern about switching devices, and I assure you that resolving this is important to us. Once I receive updates from the Technical Team, I’ll contact you immediately with the next steps and any timeline they provide.
Thank you so much for your patience and for being a loyal Deezer user. We really appreciate it, and we’re doing everything we can to get this fixed promptly.
Warm regards,
Shirah
Customer Care Agent
(It was a long mails from me about WiiM support or lack of it or nonexisting support and Deezer's lack of whatever they have with API or their support)
Hello Nik,
Thank you for your message and for sharing the additional context. I completely understand how frustrating this has been, especially since it has been ongoing for two months and affects many WiiM users.
As mentioned earlier, I’ve escalated your case to our Technical Team, and it is being treated with priority. Our team is actively working to resolve this, but unfortunately, I don’t yet have an exact timeline for the fix.
I completely understand your concern about switching devices, and I assure you that resolving this is important to us. Once I receive updates from the Technical Team, I’ll contact you immediately with the next steps and any timeline they provide.
Thank you so much for your patience and for being a loyal Deezer user. We really appreciate it, and we’re doing everything we can to get this fixed promptly.
Warm regards,
Shirah
Customer Care Agent
slartibartfast
Major Contributor
- Joined
- Apr 18, 2024
- Messages
- 6,137
They are the only answers Customer Service departments all over the world are able to produce.
oh, naughty customers, still crazy after all these years...pardon, months...While complaining is still going strong
Same problem: since i‘m back from my vacation, WiiM App stops playback all the time. For me Bluetooth isn‘t any option (iphone) and WiiM-Ultra doesn‘t Support AirPlay…so now i have a 300 bucks sensless device. The difference between who is „guilty“ is, that Deezer doesn‘t say it works with WiiM…WiiM instead promoted it very prominent inclusive the hifi-quality playback! And that‘s the point: WiiM said it will work and thats not the case. So they have to fix it and speak to the service-provider and in the worst case pay for support!
I'm not a Deezer subscriber, but I've just downloaded the app to my ipad and can use Google Cast to my Ultra by selecting the speaker icon then my Ultra under the Google Cast section. Given Deezer is just CD quality, Google/chromecast is more than able to handle it
Yes, that works. But that is not the solution. It's temp workaround
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