Help! My Ultra screen is glitching

[visionsbydavid]

I just noticed my Wiim ultra screen has started glitching on playback using HDMI.

I have rebooted the device twice and updated the firmware to the latest version already.

Anyone else experienced this yet?

And what is the fix?

 

[s3igell]

While this "glitching" is happening, and you have your phone WiiM Home App selected to your Ultra, send WiiM "feedback" (actually a bug report) via the lower-right "More ..." menu.
This will open a Service Ticket AND send them Device Logs so that they might be able to debug...

 

[Wiimer]

I just noticed my Wiim ultra screen has started glitching on playback using HDMI.

I have rebooted the device twice and updated the firmware to the latest version already.

Anyone else experienced this yet?

And what is the fix?

Is the firmware version 5.2.812661? It might be a bug caused by the new "Per-Input Screen Control" feature.

I recommend submitting a ticket via the feedback section in the WiiM app.
(WiiM home > More > Feedback)

Your device logs will be sent, which will help resolve the issue.


You can also try installing a different beta firmware to see if that resolves the issue.

 

[hgo58]

I just noticed my Wiim ultra screen has started glitching on playback using HDMI.

I have rebooted the device twice and updated the firmware to the latest version already.

Anyone else experienced this yet?

And what is the fix?

To me it could look like a bad HDMI connection, causing the device going into and out of pause. Are the sound ok?

Another cause could be that the screen is registering a press. Maybe try to clean the screen.

 

[visionsbydavid]

To me it could look like a bad HDMI connection, causing the device going into and out of pause. Are the sound ok?

Another cause could be that the screen is registering a press. Maybe try to clean the screen.

I have plugged and unplug the HDMI cable and still the same result. The audio is fine.

I just I have not ever touched the screen on the front since the install because there is no need to but I will clean it later.

 

[hgo58]

I have plugged and unplug the HDMI cable and still the same result. The audio is fine.

I just I have not ever touched the screen on the front since the install because there is no need to but I will clean it later.

There are something similar here:

Thread 'Constant play/pause' https://forum.wiimhome.com/threads/constant-play-pause.8542/