I'm experiencing hiccups & drop-outs on Internet streaming ONLY

[guy48065]

I don't think I've read any complaints about Internet streaming being choppy. It doesn't happen all the time, but often enough to be annoying.
Today I was listening to a stream on the "Open Network Stream" function and it started dropping out so I switched to another stream on a different URL only to have it immediately start hiccuping, too. I then switched to Radio Paradise via the supported preset and it too was dropping out.
Switched to Spotify and there was no problem.

I have rock-solid fiber-optic Internet and rarely experience any connectivity issues so this problem with streams over URL is baffling.

 

[Minty]

My first thought is an IP conflict

 

[jjue1979]

For some reason, I had this issue with a bad switch on my network while IP6 was enabled on the WiiM Amp that also had slow download and choppy audio issues. I disabled IP6 for the time being, and it has been fine for over a year. I'm probably replacing that managed switch at some point anyway and then will test again with IP6 enabled. I can't remember if I did it on both Amps on that switch because they both had the issue or did it preemptively on the 2nd one.

 

[pieterv1]

* waiting for the people to recommend buying an audio grade network switch *

 

[HighNRG]

* waiting for the people to recommend buying an audio grade network switch *

I bet you are more waiting for another chance to patronize people

 

[harkpabst]

Send feedback through the WiiM Home App when this has happened.

 

[Aquaman]

I don't think I've read any complaints about Internet streaming being choppy. It doesn't happen all the time, but often enough to be annoying.
Today I was listening to a stream on the "Open Network Stream" function and it started dropping out so I switched to another stream on a different URL only to have it immediately start hiccuping, too. I then switched to Radio Paradise via the supported preset and it too was dropping out.
Switched to Spotify and there was no problem.

I have rock-solid fiber-optic Internet and rarely experience any connectivity issues so this problem with streams over URL is baffling.

Does your modem/router do super vectoring? This is more or less a requirement for a stable connection nowadays. Even a 3 or 4 year old router may be outdated and not work propperly.

 

[HansD-NL]

Does your modem/router do super vectoring? This is more or less a requirement for a stable connection nowadays. Even a 3 or 4 year old router may be outdated and not work propperly.

No, sorry that is not a solid topic to bring up. Supervectoring is a fairly new type of standard in DSL technology (VDSL updated modulation type) and only applies to DSL type of connections (copper/phone-lines) and has to be supported by the provider (and end-user off course) and only works at fast(er) speeds on short actual connection loops. It's certainly is in no way a requirement for a stable internet connection.

 

[HansD-NL]

Just some advice: Always avoid doing double NAT on home internet setups. If you have a modem that can also do router duties (most do as standard) and you have another router connected after that, put one of them in bridge mode to avoid messy translation and routing and as a result hiccup issues especially with realtime streaming audio and/or video services. Wifi extenders are also infamous in that sense because in short they create small extra networks where your devices switch to and from all te time. Modern ways to extend wireless coverage like Mesh devices will work great generally. (Tp-link, Netgear etc) And if you can, hardwire (ethernet) your WiiM devices.

 

[guy48065]

Just some advice: Always avoid doing double NAT on home internet setups. If you have a modem that can also do router duties (most do as standard) and you have another router connected after that, put one of them in bridge mode to avoid messy translation and routing and as an result hiccup issues especially with realtime streaming audio and/or video services. Wifi extenders are also infamous in that sense because in short they create small extra networks where your devices switch to and from all te time. Modern ways to extend wireless coverage like Mesh devices will work great generally. (Tp-link, Netgear etc) And if you can, hardwire (ethernet) your WiiM devices.

I don't know if what I've got is set up properly.
With all the constant suggestions here & elsewhere to try this, buy that I feel like I need a live-in Geek Squad tech.

I have 100Mbs fiber running to their white box in my living room. That's connected by Ethernet to my Linksys WRT1900AC router. My Ultra connects to that via the 5GHz channel.
I do have 2 wireless network extenders operating but my phone rarely needs to connect to them, and the Ultra isn't set up to connect to them--it's only 8 feet from the router.

I could try connecting the Ultra to the router via LAN if there's an advantage to doing so.

 

[edo gawa]

I don't know if what I've got is set up properly.
With all the constant suggestions here & elsewhere to try this, buy that I feel like I need a live-in Geek Squad tech.

I have 100Mbs fiber running to their white box in my living room. That's connected by Ethernet to my Linksys WRT1900AC router. My Ultra connects to that via the 5GHz channel.
I do have 2 wireless network extenders operating but my phone rarely needs to connect to them, and the Ultra isn't set up to connect to them--it's only 8 feet from the router.

I could try connecting the Ultra to the router via LAN if there's an advantage to doing so.

Hard wiring it will likely solve your problem. It did for me.

 

[HansD-NL]

I don't know if what I've got is set up properly.
With all the constant suggestions here & elsewhere to try this, buy that I feel like I need a live-in Geek Squad tech.

I have 100Mbs fiber running to their white box in my living room. That's connected by Ethernet to my Linksys WRT1900AC router. My Ultra connects to that via the 5GHz channel.
I do have 2 wireless network extenders operating but my phone rarely needs to connect to them, and the Ultra isn't set up to connect to them--it's only 8 feet from the router.

I could try connecting the Ultra to the router via LAN if there's an advantage to doing so.

Yes there is no shortage of suggestions here and elsewhere, sometimes a blessing sometimes a curse.

Sounds like a solid internet setup you have assuming that the fiber box is not a router and thus bridges the internet connection to your Linksys router which does all the routing and wifi duties. The internet extenders you have are not the issue in your example then and your WiiM connected via 5GHz to the Linksys router is the correct way to go wireless. It still is always advisable to connect via a wired connection (Ethernet) if a device is stationary like the WiiM and if the actual wired connection is possible off course. There are things that can cause audio/video hiccups if we assume it's an internal network issue and not some network problem outside of your control. 1. The router has filled its maximum routing tables and does not release them properly or became in some other/similar way unstable. --> Solution: Restart the router. 2. The wifi the Linksys is providing is having interference with other similar devices nearby and causes network congestion, but this is without hands-on troubleshooting just a guess.

Good luck