Lost line out.

[DaveO55]

Hi ,
My pro plus has been powered of for a few days and when I powered it up today it played for about 2mins then lost line out. Bluetooth to my amp works but no line out. Tried 2 amps, reboots and even a reset but no line out. Could I have interrupted an update and I corrupted it.

Dave

 

[harkpabst]

Could I have interrupted an update and I corrupted it.

Rather unlikely. What firmware version do you see in the device settings in the WiiM Home app?

Have you tried to power cycle the Pro Plus again?

 

[DaveO55]

It's saying the latest firmware is in. Have factory reset and logged it back on my router direct. Still no line out. Songs showing playing, Strange it ran for two songs and went off. Will try again tomorrow and update.

 

[harkpabst]

It's saying the latest firmware is in. Have factory reset and logged it back on my router direct. Still no line out. Songs showing playing, Strange it ran for two songs and went off. Will try again tomorrow and update.

So, it's on firmware v4.8.714841 already?

Have you sent feedback to WiiM through the WiiM Home app (More => Feedback)?

 

[WiiM Support]

It's saying the latest firmware is in. Have factory reset and logged it back on my router direct. Still no line out. Songs showing playing, Strange it ran for two songs and went off. Will try again tomorrow and update.

Hi DaveO55,

I'm sorry for the inconvenience. Please send a feedback ticket using the WiiM Home App. Our engineer will look at it immediately and resolve it for you. Thank you for your patience and support!