Tidal Connect - Problem with MAX Albums

[d3vil0]

Hi,
From some time, I have problem with playing Tidal MAX Albums (those with FLAC 4350 kbps 24-bit/192 kHz.
At Random times, music stop playing for 1-2 sec - like 20-40 times per song.

Wiim soft is up to date.
This is not a internet issue problem - tested and rebooted everything. Connecting only through IPv4 with google DNS's on 5GHz Wifi and 300Mbit fiber. On other devices TIDAL works just fine.
# Tested different SPDIF cables (using stock Wiim cable, cleaned up - not twisted),
# Lowering SPDIF output resolution in Wiim to test.
# Tested Diffrent DAC SPDIF inputs

Nothing is working.

Problem occurs on Tidal album: The Alan Parsons Project - I Robot.
Looks like software/hardware problem to me.

We will be grateful for your help.

 

[Planar50]

aaaand stutters are back again. didnt bother anymore, just listening in High quality. dont care about quality, i just can see better which track is playing in tidal app, coz in max quality its yellow

 

[Ale_H]

I have the same problem. Max albums play for up to two minutes and then stop. It's a real nuisance, I hope they fix it soon.

 

[Shacky]

Having same issue with interesting twist. I have a Rasberry running LMS on WiFi router. If I access LMS via same WiiM and stream Tidal max album I have no problems. But using WiiM app bypassing LMS I get stutters and even loud pops! Thought my tube amp was going

It’s definitely a WiiM problem not Tidal. And I do have latest firmware.

 

[Shacky]

I was very impressed with WiiM’s follow up until I did the update and still have same problem

I have whitelisted your device, and the WiiM Pro Plus will upgrade automatically, or you can initiate the upgrade through the WiiM Home App. The current version number is 4.8.719054.We kindly request that you try using your device again after upgrading to see if this can solve the problem you are experiencing.

 

[Shacky]

WiiM responses have been great! But we haven’t been able to solve my issue and it is complicated.

I have my router in a back bedroom with Raspberry Pi attached running LMS. My WiiM is in front living room.

I have no problem playing Tidal Max files via iPeng managing LMS streaming via WiFi to the WiiM. Then optical out to separate DAC.

But when I try to play them via WiiM app, direct streaming Tidal from router I get stuffers and pops.

My WiFi connection via WiiM does show “weak.”

So why would the LMS scenario playing via same WiiM unit works and direct WiiM/Tidal does not?

Does the local LMS buffer? I’m not an expert by any means.

Now that I’ve resolved the jumping volume issue using iPeng I no longer need to use the WiiM direct but this seems curious.