Vibelink not showing under devices

[builtbyty]

Can someone help me - is my vibelink supposed to show under my devices in the wiim home app? I am not seeing it.

 

[Ronnie D]

Can someone help me - is my vibelink supposed to show under my devices in the wiim home app? I am not seeing it.

Try removing the power from the amp for a couple of mins and try again

 

[builtbyty]

Try removing the power from the amp for a couple of mins and try again

The cord or just turning it off?

 

[Ronnie D]

The cord or just turning it off?

The cord

 

[builtbyty]

The cord or just turning it off?

Thank you - it hasn't been showing for quite sometime. I thought maybe it never was showing and that I was seeing things when I first purchased the vibelink. Now I can do the updates.

 

[DanSmiffy]

After about 2wks of daily (near constant) use my new Vibelink reported "Disconnected" in the Wiim Home Devices list, and then disappeared off it. So I registered tonight to ask the same Q, builtbyty, but then spied this thread so thanks for anticipating my issue and thanks Ronnie for solving it

Any idea why/how this happens - is it just a Bluetooth thing?

 

[Ronnie D]

Any idea why/how this happens

Not really. I have only seen this happen once so far, but I believe it's probably just a glitch.
Ronnie

 

[mlsstl]

Hadn't thought about this since I generally don't control my Vibelink with my phone, but I just checked and my VL amp is also missing from my WiiM app. Odd, since it used to show up with no effort on my part.

 

[DanSmiffy]

Well this morning, mine is still connected huzzah. And Led Zeppelin II sounds great

 

[Ronnie D]

VL amp is also missing from my WiiM app

Just unplug the amp for a couple of mins and plug back in and you should be good.

 

[mlsstl]

Thanks. That fixed it but still odd that the amp would disappear like that while still working ok otherwise. But I figured out long ago that we are here for the computers and not the other way around.

 

[harkpabst]

Thanks. That fixed it but still odd that the amp would disappear like that while still working ok otherwise. But I figured out long ago that we are here for the computers and not the other way around.

The WiiM Vibelink Amp is still advertised as a "pure power amp" and that's really the best way to think of it.

It might benefit from a firmware update once in a while but that's about it. Apart from this it's very much a stand-alone device that does not depend on future updates too much.

 

[Burnside]

The WiiM Vibelink Amp is still advertised as a "pure power amp" and that's really the best way to think of it.

It might benefit from a firmware update once in a while but that's about it. Apart from this it's very much a stand-alone device that does not depend on future updates too much.

Or a “set-it-and-forget-it” power amp as I often describe it…

 

[WiiM Team]

Can someone help me - is my vibelink supposed to show under my devices in the wiim home app? I am not seeing it.

Hi @builtbyty ,

Please activate your Vibelink device and then launch the WiiM Home app.

• If your Vibelink appears in the app, follow the on-screen prompt to update its firmware to the latest version—this should resolve any intermittent disappearance issues.
• If your Vibelink does not appear, please help us investigate by submitting feedback through the app: open the More tab and tap Feedback. Our engineers will review your report and address the issue promptly.