WiiM amp ultra not showing 5.1 icon in now playing screen, in spite of showing dolby audio AC3 signal

[shinshya]

Hello FMs,

I was having WiiM Amp for my stereo setup connected to my bedroom projector, XGIMI Halo+. I have a subwoofer and have been enjoying the 2.1 sound for movies too. I wanted to make the setup 4.1 and decided to do it through another WiiM device, WiiM Amp Ultra and bought it along with additional speakers too. However, after setting up both the amps(making WiiM amp Ultra as Group Lead connected to projector through HDMI cable and WiiM Amp as Follower), and tried to play a DD 5.1 movie, but the now playing screen doesn't show 5.1 icon, though it shows the Dolby Audio AC3 as sound source. Hence, unable to setup surround speakers through the follower Amp. I read in other threads that many FMs are able to setup 4.1 successfully and enjoying the surround sound.
Is there anything that I missed during the setup? I followed the setup process provided by WiiM, yet unable to get surround sound.
Your quick help is greatly appreciated.

 

[Wiimer]

Hello FMs,

I was having WiiM Amp for my stereo setup connected to my bedroom projector, XGIMI Halo+. I have a subwoofer and have been enjoying the 2.1 sound for movies too. I wanted to make the setup 4.1 and decided to do it through another WiiM device, WiiM Amp Ultra and bought it along with additional speakers too. However, after setting up both the amps(making WiiM amp Ultra as Group Lead connected to projector through HDMI cable and WiiM Amp as Follower), and tried to play a DD 5.1 movie, but the now playing screen doesn't show 5.1 icon, though it shows the Dolby Audio AC3 as sound source. Hence, unable to setup surround speakers through the follower Amp. I read in other threads that many FMs are able to setup 4.1 successfully and enjoying the surround sound.
Is there anything that I missed during the setup? I followed the setup process provided by WiiM, yet unable to get surround sound.
Your quick help is greatly appreciated.

Hi
Is this icon not appearing on the WiiM app's playback screen?

If so, please unplug the device's power cable, leave it for a while, and then restart it. This sometimes resolves temporary errors.

Also, what is your playback source? If possible, please try playing a 5.1 video on Amazon Prime Video.

 

[shinshya]

@Wiimer,

Thanks for the quick response. Yest the 5.1 icon highlighted in the image posted by you is not visible. I will try to unplug and restart the WiiM Amp Ultra, and revert to you.
My chain of connection is below:
XGIMI Halo+ -> WiiM Amp Ultra(through HDMI ARC both ends) -> 2.1 speakers
XGIMI Halo+ -> WiiM Amp Ultra(through HDMI ARC both ends) -> WiiM Amp(wireless) -> 2 speakers(for surround sound)
Group Lead is set to WiiM Amp Ultra & WiiM Amp is set as follower
Tried to play 5.1 movie from Amazon prime app on XGIMI Halo+, however, it only shows Dobly Audio AC3(exactly as showing in your pic), but no 5.1 Icon.
Not sure if any one else faced the same issue and able to resolve it.

 

[Wiimer]

@Wiimer,

Thanks for the quick response. Yest the 5.1 icon highlighted in the image posted by you is not visible. I will try to unplug and restart the WiiM Amp Ultra, and revert to you.
My chain of connection is below:
XGIMI Halo+ -> WiiM Amp Ultra(through HDMI ARC both ends) -> 2.1 speakers
XGIMI Halo+ -> WiiM Amp Ultra(through HDMI ARC both ends) -> WiiM Amp(wireless) -> 2 speakers(for surround sound)
Group Lead is set to WiiM Amp Ultra & WiiM Amp is set as follower
Tried to play 5.1 movie from Amazon prime app on XGIMI Halo+, however, it only shows Dobly Audio AC3(exactly as showing in your pic), but no 5.1 Icon.
Not sure if any one else faced the same issue and able to resolve it.

This might be a silly question, but is the WiiM Amp set as the group leader? Could you please post screenshots of the device card screen and the playback screen?