WiiM Amp Ultra screen buttons unresponsive

[Denus01]

I just received my first WiiM: the Amp Ultra which is a very nice amplifier.
The setup went fine, including the latest (end Nov) firmware update.
But I noticed that the buttons onscreen are not always responsive, or even working at all.
I can swap to the left and the right without any issues, but the buttons on the main screen are very hard (and sometimes even impossible) to activate.
Trying to solve this, the AC power has been cut off for 30 secs, I also did a factory reset: everything that could solve the issue but the screen stays quite unresponsive.
I'm using my phone to setup the device (glad to have that option) but this seems to be a software issue since the left and right sweeping is working great.

 

[HansD-NL]

I have the same problem with the Amp Ultra. However I don't think the issue is lack of sensitivity, but rather that the touchscreen is extremely scoll-happy. When I deliberately keep my hand perfectly still, the buttons work completely fine. If the finger moves even a few pixels when trying to press a button, it blocks the button and starts scrolling instead -- I can see the screen starts moving just a little bit and I already know the button won't work. Really annoying. I believe adjusting the scroll threshold would fix it.

Interesting information/good find. That's something other users and WiiM/Linkplay can check. Have a feeling we are getting somewhere.

 

[Wiimer]

I have the same problem with the Amp Ultra. However I don't think the issue is lack of sensitivity, but rather that the touchscreen is extremely scoll-happy. When I deliberately keep my hand perfectly still, the buttons work completely fine. If the finger moves even a few pixels when trying to press a button, it blocks the button and starts scrolling instead -- I can see the screen starts moving just a little bit and I already know the button won't work. Really annoying. I believe adjusting the scroll threshold would fix it.

Quite right.

That's why I rest my hand on the Ultra's top panel and operate the screen with my thumb.

This stabilises my finger movements, preventing the screen from being swiped unintentionally.

 

[Mr Ee]

So why does it work almost flawlessly for me but I'm so bad at Operation?
Good luck with the translation for that @Wiimer