Wiim ultra remote connecting problem

[ADNAN]

I could not connect the remote control to the Wiim Ultra device. Even though I followed all the instructions, the remote control does not connect. I did everything that needed to be done. Are you experiencing this problem?

 

[Wiimer]

I could not connect the remote control to the Wiim Ultta device. Even though I followed all the instructions, the remote control does not connect. I did everything that needed to be done. Are you experiencing this problem?

Please try again.

Start pairing with the WiiM app, and when this screen appears, press and hold the "Input Switch" and "Mute" buttons on the remote at the same time.

 

[harkpabst]

I could not connect the remote control to the Wiim Ultta device. Even though I followed all the instructions, the remote control does not connect. I did everything that needed to be done. Are you experiencing this problem?

If you already did everything that needs to be done then - by definition - there's nothing left you could do.

Did you insert batteries, for a start?