Wiim ultra remote connecting problem

ADNAN

Member
Joined
Sep 28, 2024
Messages
9
I could not connect the remote control to the Wiim Ultra device. Even though I followed all the instructions, the remote control does not connect. I did everything that needed to be done. Are you experiencing this problem?
 
I could not connect the remote control to the Wiim Ultta device. Even though I followed all the instructions, the remote control does not connect. I did everything that needed to be done. Are you experiencing this problem?
Please try again.

Start pairing with the WiiM app, and when this screen appears, press and hold the "Input Switch" and "Mute" buttons on the remote at the same time.
1000001387.jpg
 
I could not connect the remote control to the Wiim Ultta device. Even though I followed all the instructions, the remote control does not connect. I did everything that needed to be done. Are you experiencing this problem?
If you already did everything that needs to be done then - by definition - there's nothing left you could do.

Did you insert batteries, for a start?
 
I did it. But it still doesn't work. At least 100 times. Maybe the remote control device is faulty.
Please talk to your dealer or try submitting a ticket through the "Settings > Feedback section" of the WiiM home app. If yours is defective, they will replace it immediately.
 
They wrote standard connection procedures, but it doesn't work.

Could you try pairing with the phone to see if the remote is broken?

  1. Open the phone's Bluetooth settings screen.
  2. Press and hold the remote's Input Switch and Mute buttons simultaneously for at least 2 seconds to enter pairing mode.
  3. On the phone's Bluetooth screen, search for available devices to connect to. When the WiiM remote appears in the list, tap it to pair.

If the phone and remote pair successfully, the remote is not broken.
 
I tryed but the remote is not working.Unfortunately, I do not have the opportunity to change the remote control since I bought it from another country. I live in Istanbul, Turkey
 
I tryed but the remote is not working.Unfortunately, I do not have the opportunity to change the remote control since I bought it from another country. I live in Istanbul, Turkey
Maybe a stupid question but are the batteries ok and inserted correctly?
 
AAA batteries. Of course I installed them correctly and these are new unused batteries
 
I tryed but the remote is not working.Unfortunately, I do not have the opportunity to change the remote control since I bought it from another country. I live in Istanbul, Turkey
If the remote turns out to be defective, the seller should still replace it (assuming you bought the Ultra new from a commercial vendor).

If for whatever reason that doesn't work out you could (worst case) just order just a new WiiM remote for less then 25 EUR (~925 TRY).
 
Back
Top