Please try again.I could not connect the remote control to the Wiim Ultta device. Even though I followed all the instructions, the remote control does not connect. I did everything that needed to be done. Are you experiencing this problem?
If you already did everything that needs to be done then - by definition - there's nothing left you could do.I could not connect the remote control to the Wiim Ultta device. Even though I followed all the instructions, the remote control does not connect. I did everything that needed to be done. Are you experiencing this problem?
I did it. But it still doesn't work. At least 100 times. Maybe the remote control device is faulty.Please try again.
Start pairing with the WiiM app, and when this screen appears, press and hold the "Input Switch" and "Mute" buttons on the remote at the same time.
View attachment 12682
Please talk to your dealer or try submitting a ticket through the "Settings > Feedback section" of the WiiM home app. If yours is defective, they will replace it immediately.I did it. But it still doesn't work. At least 100 times. Maybe the remote control device is faulty.
Thank youPlease talk to your dealer or try submitting a ticket through the "Settings > Feedback section" of the WiiM home app. If yours is defective, they will replace it immediately.
I tried many times but it doesn't work.Please try again.
Start pairing with the WiiM app, and when this screen appears, press and hold the "Input Switch" and "Mute" buttons on the remote at the same time.
View attachment 12682
Did you receive a reply from the support team?I tried many times but it doesn't work.
They wrote standard connection procedures, but it doesn't work.
Maybe a stupid question but are the batteries ok and inserted correctly?I tryed but the remote is not working.Unfortunately, I do not have the opportunity to change the remote control since I bought it from another country. I live in Istanbul, Turkey
If the remote turns out to be defective, the seller should still replace it (assuming you bought the Ultra new from a commercial vendor).I tryed but the remote is not working.Unfortunately, I do not have the opportunity to change the remote control since I bought it from another country. I live in Istanbul, Turkey