Recent content by WiiM Team

Hi @deanerino, This is our stupid mistake on the Android app, we will fix it ASAP.

Hi @jetson , Sorry for the inconvenience caused! Please download the previous version of the app (https://dln.bz/a/muzohome/3.3.1.20250813.1911) and check if it works normally. If it works: Go to the More tab → Feedback and send us your feedback. We will investigate the root cause as soon as...

Please review the app update release notes below. If you encounter any issues, feel free to reach out to us. App Release Version v3.3.2 What's New: TIDAL UI Refresh: Cleaner, more intuitive layout for a better browsing experience Parametric EQ: Accurate curve visualization for high/low-shelf...

Please review the WiiM Pro update release notes below. If you encounter any issues, feel free to reach out to us. This firmware update is being rolled out in stages, with devices updating sequentially over the next few days. 4.8.726839 (Latest) Release date: 8 / 20 / 2025 Bug Fix: No...

Please review the WiiM Pro Plus update release notes below. If you encounter any issues, feel free to reach out to us. This firmware update is being rolled out in stages, with devices updating sequentially over the next few days. 4.8.726839 (Latest) Release date: 8 / 20 / 2025 Bug Fix...

Hi @Wiimer, We have found the root cause and will release a new firmware to fix it promptly.

Hi @jac-st, Apologies for the inconvenience. I’ve rolled your device back to the previous OTA version 4.8.724036. We are actively working on fixing the issue and will release a new version later this week.

Please review the WiiM Amp Pro update release notes below. If you encounter any issues, feel free to reach out to us. This firmware update is being rolled out in stages, with devices updating sequentially over the next few days. 5.2.726630 (In Progress) Release date: 8 / 18 / 2025 What's...

Please review the WiiM Amp Ultra update release notes below. If you encounter any issues, feel free to reach out to us. This firmware update is being rolled out in stages, with devices updating sequentially over the next few days. 5.2.726631 (Latest) Release date: 8 / 18 / 2025 What's...

Hi @Wiimer Thanks very much for your feedback and we will check this issue ASAP.

Please review the WiiM Pro update release notes below. If you encounter any issues, feel free to reach out to us. This firmware update is being rolled out in stages, with devices updating sequentially over the next few days. 4.8.726230 (In Progress) Release date: 8 / 14 / 2025 What's...

Hi @Rusyn , FLAC files use Vorbis comments for metadata, not ID3 tags. While some older tools might incorrectly add ID3 tags to FLAC files, it's generally recommended to use Vorbis comments for proper tagging of FLAC files. If you encounter FLAC files with ID3 tags, you can remove them using...

Hi All, We have fixed the YouTube Music playback failure issue, which only occurred in the European region. Please try again and check if it works now.

Hi @Machiavelli , Sorry for the inconvenience! Please help us investigate this issue by sending feedback through the WiiM Home app: go to the More tab and tap Feedback. Our engineers will look into it promptly once received.

Hi, can you try tapping "Add account" and see if that adds your second account?