Amazon Music Amazon Music playback via Alexa to a WiiM Mini only showing 24/44.1 for 24/192 track

[Burnside]

Following a post on Reddit where it was mentioned that playback of a 24/192 track from Amazon Music to a Mini via an Alexa request only played back at 24/44.1 and not 24/192 as it did from the WiiM Home app, I tried it with with my Mini. I have the Mini set as the default speaker for my bedroom group where I am just now, and it shows as 24/44.1 playing a 24/192 file if I ask Alexa to play my hi res playlist.

If I change the default speaker to my WiiM Pro, I get the full resolution showing in the WiiM app.

Casting from the Amazon Music app to the Mini does the same and only shows 24/44.1 - actually surprised to see the resolution in the WiiM app as I thought that had been dropped when casting.

I unfortunately can’t verify this resolution on my usual Linn amp as it’s away for repair so I’m relying on what the WiiM app shows. I’m sure this used to work ok on the Mini from way back when bit perfect Amazon Music playback was implemented - hopefully this is just a bug that can be speedily resolved. As you’d expect, I have raised a ticket…

Could those of you that have a WiiM Mini and Amazon Music subscription please try and ask Alexa to play a 24/192 track to it and see if you get the same result? I’ve checked all the relevant settings and everything looks ok.

 

[LesE]

Not sure if this is what you're looking for but I'm seeing 24/192 in the WHA when casting to my mini from the Amazon Music app. I also tried it from the Alexa app with the same result.

 

[Wiimer]

Following a post on Reddit where it was mentioned that playback of a 24/192 track from Amazon Music to a Mini via an Alexa request only played back at 24/44.1 and not 24/192 as it did from the WiiM Home app, I tried it with with my Mini. I have the Mini set as the default speaker for my bedroom group where I am just now, and it shows as 24/44.1 playing a 24/192 file if I ask Alexa to play my hi res playlist.

If I change the default speaker to my WiiM Pro, I get the full resolution showing in the WiiM app.

Casting from the Amazon Music app to the Mini does the same and only shows 24/44.1 - actually surprised to see the resolution in the WiiM app as I thought that had been dropped when casting.

I unfortunately can’t verify this resolution on my usual Linn amp as it’s away for repair so I’m relying on what the WiiM app shows. I’m sure this used to work ok on the Mini from way back when bit perfect Amazon Music playback was implemented - hopefully this is just a bug that can be speedily resolved. As you’d expect, I have raised a ticket…

Could those of you that have a WiiM Mini and Amazon Music subscription please try and ask Alexa to play a 24/192 track to it and see if you get the same result? I’ve checked all the relevant settings and everything looks ok.

My Mini is also fine.
Android WHA 3.1.1

is it a bug in the iOS app?

 

[Burnside]

User error, sorry. I thought I had checked everything but the Amazon music HD/UHD toggle under Alexa was off - an app or firmware update must have flipped it off and and I hadn’t noticed. Don’t recall factory resetting the device in aeons either.

Normal device has been resumed…

 

[Wiimer]

User error, sorry. I thought I had checked everything but the Amazon music HD/UHD toggle under Alexa was off - an app or firmware update must have flipped it off and and I hadn’t noticed. Don’t recall factory resetting the device in aeons either.

Normal device has been resumed…

Well, I should have noticed it as soon as I saw the strange "24/44.1".

I am still lacking in training .

 

[Burnside]

Well, I should have noticed it as soon as I saw the strange "24/44.1".

I am still lacking in training .

In my defence (as you’ll infer from my post), I was in bed and just about to turn in for the night, so I wasn’t at my sharpest - I shouldn’t participate in the forum an hour before I go to sleep and an hour after I wake up. The old brain is rather sluggish at those times

 

[Mr Ee]

Which would imply that you sleep 22 hours a day...

 

[Burnside]

Which would imply that you sleep 22 hours a day...

An upside down way of looking at it, but then again that’s to be expected from the antipodes

 

[Wiimer]

In my defence (as you’ll infer from my post), I was in bed and just about to turn in for the night, so I wasn’t at my sharpest - I shouldn’t participate in the forum an hour before I go to sleep and an hour after I wake up. The old brain is rather sluggish at those times

If there is one thing you are missing, it would be hours of sleep and a cup of coffee. Always please try to have a full tank of gas .

 

[Mr Ee]

I may change my name...

 

[Heat11]

User error, sorry. I thought I had checked everything but the Amazon music HD/UHD toggle under Alexa was off - an app or firmware update must have flipped it off and and I hadn’t noticed. Don’t recall factory resetting the device in aeons either.

Normal device has been resumed…

where is the toggle amazon music hd/uhd under alexa at again? is that in the wiim app?

i have it set to max in the amazon app on my phone. and in the wiim amazon app. where else can we adjust it? its so annoying when the songs do not play at max resolution. my kef app use to do that too. i have an ethernet cable running at like 300 mbps now to negate any wifi sluggishness and it still does it

 

[Pragmatist]

@Heat11
There should be a setting in the Amazon App where you can set "Ultra/HD" instead of "max". And eventually also in the Wiim app. Worth a try.

 

[Heat11]

@Heat11
There should be a setting in the Amazon App where you can set "Ultra/HD" instead of "max". And eventually also in the Wiim app. Worth a try.

yes for WIFI and Mobile data i have it set to HD/Ultra HD. that is on the app on my phone. thats the same for my windows laptop app. and in the wiim app when i select the options for the amazon music. im not sure where to find it for "alexa"

 

[Pragmatist]

The only reason for still having an Amazon account is for UECL football. When years ago I've had my first WiiM I tried Amazon Music once. Never became friend with the (in my eyes chaotic) app. But there are users here who are very familiar to this questions. Quite sure @Wiimer and @Burnside can help.

 

[Heat11]

The only reason for still having an Amazon account is for UECL football. When years ago I've had my first WiiM I tried Amazon Music once. Never became friend with the (in my eyes chaotic) app. But there are users here who are very familiar to this questions. Quite sure @Wiimer and @Burnside can help.

the amazonmusicHD has to be intentionally designed as poorly as it is. so amazon doesnt have to provide the full service it can. thats the only explanation lol

 

[Wiimer]

the amazonmusicHD has to be intentionally designed as poorly as it is. so amazon doesnt have to provide the full service it can. thats the only explanation lol

This is the only setting currently required in the WiiM Home app.

Browse >> Amazon music icon >> Settings >> Amazon music HD/UHD



Please play this album and try to see if it can be played back at 24bit /192kHz.

"BEATRICE RANA CHOPIN"

 

[Heat11]

This is the only setting currently required in the WiiM Home app.

Browse >> Amazon music icon >> Settings >> Amazon music HD/UHD
View attachment 21313


Please play this album and try to see if it can be played back at 24bit /192kHz.

"BEATRICE RANA CHOPIN"
View attachment 21314

it does. i think it has to do with how old some of my playlists are. amazon does a terrible job with versions of them. i have so many that do not have the HD/ UHD file association. they are literally like original napster grade quality.

 

[Burnside]

it does. i think it has to do with how old some of my playlists are. amazon does a terrible job with versions of them. i have so many that do not have the HD/ UHD file association. they are literally like original napster grade quality.

Did you upload any music to Amazon when they had that feature? That’s the only reason apart from not subscribing to Amazon Music Unlimited or having a really poor network connection I can think of - all tracks in Unlimited are HD (CD) quality or better.

 

[Heat11]

Did you upload any music to Amazon when they had that feature? That’s the only reason apart from not subscribing to Amazon Music Unlimited or having a really poor network connection I can think of - all tracks in Unlimited are HD (CD) quality or better.

not intentionally? thats probably it though?

 

[Burnside]

not intentionally? thats probably it though?

I wonder then if it’s a CD you bought that had autorip which also would have made a lossy version available for access//use online by Alexa, for example.
For the Gary Clark track you mentioned (which exact one was it so I can try?), try deleting that from your music/library in the Amazon music app. If it’s a track that is still in Unlimited you should now get the HD version. The downside will be that that track will also disappear from any playlist you have and you’d need to re-add the Unlimited HD version.
If this does work, I think there’s a bug in Amazon Music where it’ll offer up the lossy versions in your library rather than the HD version of that same track. I used to think it did the exact opposite…