Cannot disable wifi

[Beemer]

After connecting ether net I want to disable 5gz WiFi. However in Settings despite what it says in the manual there is no menu item to let me do this?

 

[tgibbs007]

Yes

 

[tgibbs007]

So I ran a new temporary LAN cable from upstairs LAN switch over to next room where stereo and wiim pro is located rebooted wiim and it still shows to be using Wi-Fi as source when looking at wiim home app

 

[Wiimer]

So I ran a new temporary LAN cable from upstairs LAN switch over to next room where stereo and wiim pro is located rebooted wiim and it still shows to be using Wi-Fi as source when looking at wiim home app

Without unplugging that LAN cable from the router, and can you connect it to another network device to see if the Ethernet works properly?

Also, if you have tried rebooting the router (and the phone just to be sure) , and reinstalling the WiiM app.

That does not resolve the issue, please submit a ticket through the feedback section of the WiiM app. A device log will be sent to Support team.