Is my Remote working?

[Gregavi]

I have the WiiM Pro that I purchased on eBay. It came with a remote. When researching the difference between the Pro and the Pro Plus, in the differences section was the Plus came with a remote and the non-plus did not. Did the non-plus come with a remote at some point? Or maybe the original owner purchased the remote separately.

My main question is, what function does the remote serve? The one that came with the unit does not seem to pair with the unit. I bought a second one and can’t seem to get it to pair either. Maybe it’s paired and I don’t know because I have no idea what function to test.

When I use the iPhone app to pair the remote, it states “Remote not found”. Neither remote paired. I press the 2 buttons for several seconds to put the remote into "Pair" mode. Nothing seems to happen. The LMS server is running and the WiiM is connected to it and functioning properly but the remote does nothing. I have 2 brand new AAA batteries inserted in both.
Both remotes I have behave the same way.

Any assistance is appreciated.

Thanks in advance.

 

[Mr Ee]

If it's paired there should be a little up arrow like symbol next to the device name on the main wiim Device screen.
It should also show in the Remote menu within the Settings (cog on the right of the volume bar on the Device screen).
As for remote function, volume up / down, next / previous track, power on / off to name a few.
If none of those do anything then, as it seems, the remote isn't paired.

Are you initiating pairing from the Remote menu option in Settings?

 

[Wiimer]

I have the WiiM Pro that I purchased on eBay. It came with a remote. When researching the difference between the Pro and the Pro Plus, in the differences section was the Plus came with a remote and the non-plus did not. Did the non-plus come with a remote at some point? Or maybe the original owner purchased the remote separately.

My main question is, what function does the remote serve? The one that came with the unit does not seem to pair with the unit. I bought a second one and can’t seem to get it to pair either. Maybe it’s paired and I don’t know because I have no idea what function to test.

When I use the iPhone app to pair the remote, it states “Remote not found”. Neither remote paired. I press the 2 buttons for several seconds to put the remote into "Pair" mode. Nothing seems to happen. The LMS server is running and the WiiM is connected to it and functioning properly but the remote does nothing. I have 2 brand new AAA batteries inserted in both.
Both remotes I have behave the same way.

Any assistance is appreciated.

Thanks in advance.

Follow this procedure to try pairing again

WiiM voice remote, pairing, BLE

This tutorial will guide you through the proccess of setting up your WiiM voice remote with your WiiM Device. The WiiM Voice Remote is compatible with the following WiiM devices: WiiM Mini WiiM Pro WiiM Pro Plus WiiM Amp WiiM Amp Pro W...

faq.wiimhome.com

When the remote is in pairing mode, the card of the remote is displayed on the WiiM app.


BTW, a remote bundled package existed for the WiiM pro.

 

[Gregavi]

OK, got it paired (A > arrow next to player name). Thanks.
Still, I don't see any functionality though. Where will I see volume +/- or On/Off? I'm monitoring it on LMS. No apparent functionality there. I press POWER on the remote and it still appears to be ON.

 

[Wiimer]

OK, got it paired (A > arrow next to player name). Thanks.
Still, I don't see any functionality though. Where will I see volume +/- or On/Off? I'm monitoring it on LMS. No apparent functionality there. I press POWER on the remote and it still appears to be ON.

The volume can be found in the WiiM app.

The remote's power button is the Pro's standby on/off button; when the Pro is in standby off, the LED dims. The light does not go off.

 

[hgo58]

OK, got it paired (A > arrow next to player name). Thanks.
Still, I don't see any functionality though. Where will I see volume +/- or On/Off? I'm monitoring it on LMS. No apparent functionality there. I press POWER on the remote and it still appears to be ON.

As @Wiimer say, then the power button on the remote only changes the standby mode. The WiiM is always on.

Regarding the volume control, the Remote controls the WiiM device volume, not the LMS volume. To have LMS show the volume change it needs to have volume synchronization with the player.

The WiiM Squeezelite implementation do support volume synchronization when used with LMS. So if you use that, it should work.

 

[Gregavi]

Thanks Wiimer and hgo58.
I don't see much use for this remote. I'm using my WiiM Pro with LMS and phone app iPeng. iPeng is a much better app than the WiiM as far as I can tell, unless I'm missing something.

 

[Doublej]

I use the remote to select favorite internet stations I have saved, change the volume, mute the sound, and switch to my cd input. Other folks prefer to use the WiiM app to do this.

By holding the microphone button down and speaking into the remote, I can get the name of the song playing on my WiiM.

YMMV

 

[UltraElipson]

Hello, I'm brand new here.
I’m so surprised that user guides are so bad for such a good quality product (probably for that this forum is so dense!)
So I'm the lucky recent purchaser of the Amp Ultra and its Voice Remote 2.
My question : how to set the shortcuts 1-8 on this remote ? ; None of the 3 user guides explains it (!)

Thanks in advance

 

[Burnside]

Hello, I'm brand new here.
I’m so surprised that user guides are so bad for such a good quality product (probably for that this forum is so dense!)
So I'm the lucky recent purchaser of the Amp Ultra and its Voice Remote 2.
My question : how to set the shortcuts 1-8 on this remote ? ; None of the 3 user guides explains it (!)

Thanks in advance

Double pressing 1-4 will get you 5-8

 

[Wiimer]

Hello, I'm brand new here.
I’m so surprised that user guides are so bad for such a good quality product (probably for that this forum is so dense!)
So I'm the lucky recent purchaser of the Amp Ultra and its Voice Remote 2.
My question : how to set the shortcuts 1-8 on this remote ? ; None of the 3 user guides explains it (!)

Thanks in advance

Here is a guide to the presets.

How to Use the Preset Feature on Your WiiM Device

TABLE OF CONTENTS How to Set Up Presets Scenario 1: Save Current Playback as a Preset in WiiM Home App Scenario 2: Save a Radio Station from a Music Service as a Preset Scenario 3: Save an Album or Playlist from a Music Service, USB Disk, or...

faq.wiimhome.com

 

[hgo58]

Hello, I'm brand new here.
I’m so surprised that user guides are so bad for such a good quality product (probably for that this forum is so dense!)

You can find most information in the online WiiM Help Center.

Solutions

faq.wiimhome.com

It's also available from the WiiM Home App in More/FAQ

 

[UltraElipson]

Double pressing 1-4 will get you 5-8

Thnaks Burnside, but it's not my question, I know this.
My question is "How to register something in" ?

 

[UltraElipson]

Here is a guide to the presets.

How to Use the Preset Feature on Your WiiM Device

TABLE OF CONTENTS How to Set Up Presets Scenario 1: Save Current Playback as a Preset in WiiM Home App Scenario 2: Save a Radio Station from a Music Service as a Preset Scenario 3: Save an Album or Playlist from a Music Service, USB Disk, or...

faq.wiimhome.com

Thanks Wiimer, I'll check this.

 

[hgo58]

Thnaks Burnside, but it's not my question, I know this.
My question is "How to register something in" ?

How to Use the Preset Feature on Your WiiM Device

TABLE OF CONTENTS How to Set Up Presets Scenario 1: Save Current Playback as a Preset in WiiM Home App Scenario 2: Save a Radio Station from a Music Service as a Preset Scenario 3: Save an Album or Playlist from a Music Service, USB Disk, or...

faq.wiimhome.com

The Presets are configured in the WiiM Home App on the Browse page.

Then you can activate the first 8 from the Remote.

 

[UltraElipson]

I understand now that Favorites are directly linked to Remote shortcuts ! (why is it NEVER shown in users guides ??)

 

[UltraElipson]

How to Use the Preset Feature on Your WiiM Device

TABLE OF CONTENTS How to Set Up Presets Scenario 1: Save Current Playback as a Preset in WiiM Home App Scenario 2: Save a Radio Station from a Music Service as a Preset Scenario 3: Save an Album or Playlist from a Music Service, USB Disk, or...

faq.wiimhome.com

The Presets are configured in the WiiM Home App on the Browse page.

Then you can activate the first 8 from the Remote.

Exactly what I wanted to know ! "you can activate the first 8 from the Remote"

 

[hgo58]

I understand now that Favorites are directly linked to Remote shortcuts ! (why is it NEVER shown in users guides ??)

There is a lot of information in the FAQ. The initial user guide cannot cover everything.

 

[rubato]

Did the non-plus come with a remote at some point? Or maybe the original owner purchased the remote separately.

I purchased a new WiiM Pro from Crutchfield in November 2024, and it came with a remote. This appears still to be true; at least, their web site says "remote control included."

 

[QuarryHunslet]

I purchased a new WiiM Pro from Crutchfield in November 2024, and it came with a remote. This appears still to be true; at least, their web site says "remote control included."

The WiiM Pro is available with, or without a remote control, and is packaged and priced accordingly.

Both of my Pro devices came with the remote control included, although I wasn’t expecting them to.