Is WiiM's Bluetooth weak? (My Test)

Wiimer

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Today I have a lot of free time, so I decided to test out Bluetooth, which has been in the news again recently.

I placed the WiiM device outdoors and checked the Bluetooth connection sensitivity in a situation with as few obstacles as possible.

[Test devices]
<Transmitters>
1) WiiM Mini (BT 5.2)
2) Android phone (Poco F7 Pro : BT 5.4)
3) WiiM Ultra (BT 5.3)

<Receiver>
Nothing Ear (Earbuds : BT 5.3)
607d9cb3-1bb6-4606-8fc0-1bd5eced2194-1_all_4207.jpg

<Test Source>
607d9cb3-1bb6-4606-8fc0-1bd5eced2194-1_all_4185.jpg



[Test 1] WiiM Mini

The Mini is placed on the road in front of my house.
607d9cb3-1bb6-4606-8fc0-1bd5eced2194-1_all_4202.jpg


First, I checked the Wi-Fi signal strength.
607d9cb3-1bb6-4606-8fc0-1bd5eced2194-1_all_4183.jpg

<Case A>
I connected Bluetooth earbuds to the Mini, put them in my ears, played the test track, and walked away from the Mini to check for any dropouts.
607d9cb3-1bb6-4606-8fc0-1bd5eced2194-1_all_4202.jpg
The drop occurred about 10m away from Mini. The further away from this point, the more drops occur. I also noticed that changing the direction of my head made the drops more likely to occur.

At a distance of 30m, the sound became intermittent and almost impossible to reproduce. And then, when I exceeded 40m, communication became impossible.

This shot was taken from a location 30m away from Mini.
607d9cb3-1bb6-4606-8fc0-1bd5eced2194-1_all_4191.jpg


<Case B>
Next, I placed a plastic bottle filled with water in front of the Mini and conducted the same test. This is to confirm any changes in situations where there were obstacles.
607d9cb3-1bb6-4606-8fc0-1bd5eced2194-1_all_4203.jpg
I could hear drops about 5m away, and at 10m, the drops were so frequent that it was almost impossible to play.



[Test 2] Poco F7 pro

The Wi-Fi sensitivity of the phone is not a problem.
607d9cb3-1bb6-4606-8fc0-1bd5eced2194-1_all_4206.jpg

<Case A>
I placed the phone in the same position and conducted the test in the same manner.
1000001470.jpg
Even at a distance of 30m, the sensitivity was good and there were no drops. At 40m, there was a drop, but I was able to continue walking. As long as I stay still and watch the phone, I can listen to music without any problems.

As I approached the 50m mark, the drop increased, but it was still playable. Finally, at the 70m mark, communication became almost impossible.


<Case B>
1000001471.jpg
There were no problems with playback at a distance of 10m, but at around 20m, I began to hear dropouts, and at 30m, communication was almost impossible.



[Test 3] WiiM Ultra

The Ultra's Wi-Fi sensitivity was not good, but testing was feasible.
607d9cb3-1bb6-4606-8fc0-1bd5eced2194-1_all_4189.jpg

<Case A>
607d9cb3-1bb6-4606-8fc0-1bd5eced2194-1_all_4200.jpg
The Bluetooth sensitivity of the Ultra was better than that of the Mini, and it was almost as good as a my phone. There was no interference in playback even at a distance of 30m, and drops began to occur at 40m. Communication was lost at approximately 60m.


<Case B>
607d9cb3-1bb6-4606-8fc0-1bd5eced2194-1_all_4201.jpg
In this test, Ultra performed almost as well as my phone. Communication was almost impossible at a distance of 30m.



[Result table] Case A

⚠️ : Drop occurs
⚠️⚠️ : Frequent drops
❌ :almost incommunicado
Distance/Device1. Mini
Bluetooth 5.2
2. Poco F7 Pro
Bluetooth 5.4
3. Ultra
Bluetooth 5.3
~10m⚠️
~20m⚠️⚠️
~30m⚠️⚠️
~40m❌⚠️⚠️
~50m⚠️⚠️⚠️
~60m⚠️⚠️❌
~70m❌


[Result table] Case B

Distance/Device1. Mini
Bluetooth 5.2
2. Poco F7 Pro
Bluetooth 5.4
3. Ultra
Bluetooth 5.3
~10m❌
~20m⚠️⚠️
~30m❌❌
~40m
~50m
~60m
~70m

#I recorded this by sticking it on various points along the guardrail.
607d9cb3-1bb6-4606-8fc0-1bd5eced2194-1_all_4205.jpg


[My opinion]

As I have mentioned before and also based on this test, I don't believe there are any significant issues with the Bluetooth connection of the WiiM devices.

If you are experiencing problems connecting your WiiM device and headphones via Bluetooth, even if your headphone connect well with other devices (such as a phone), this doesn't necessarily mean that the WiiM device is the cause of the problem.

As far as I know, I have rarely seen any reports of problems with WiiM Bluetooth receivers on this forum. Most posts are about problems connecting Bluetooth headphones.

Since there are no problems with Bluetooth receiver on WiiM devices, it is unlikely that there are problems with Bluetooth transmitter alone. So I believe the first thing to suspect is the headphones.

Even if you perform the same test, you may not get the same results, but they will probably be similar. If you encounter problems between your WiiM device and your Bluetooth device, I recommend thoroughly checking that there are no obstacles in the WiiM installation environment.

Thank you 🤗
 
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This is a very comprehensive test. Thank you for taking the time to do this and share the results.
Thanks 😊

....

I would like to add a note about the poor Wi-Fi sensitivity of the Ultra.

I have 2 mesh routers in my home, one on the first floor and one on the second floor. The Ultra is always set to connect to the router on the second floor. On the other hand, the Mini is set to automatically select either router depending on sensitivity.

I carelessly failed to check, but the Ultra remained connected to the router on the second floor, which is farther away, while the Mini was likely connected to the router on the first floor, which has a stronger signal.
 
An interesting test, thanks.

I wish to address your comment "it is unlikely that there are problems with Bluetooth transmitter alone. So I believe the first thing to suspect is the headphones." I agree with the first conclusion, but not the second sentence.

I have 2 sets of bluetooth headphones. Both can receive BT audio from my Wiim Pro when I am close to the device and as I move further away, and with more obstacles between me and WiiM, both headphones will start to experience dropouts at the same distance. With my Anker earbuds the sound returns to normal when I move back within range of WiiM, however on my Sony headphones this dropout is expressed as a stuttering in playback and it continues stuttering even when I move nearer the WiiM. The only way to rectify it is to disconnect/stop the audio and restart.

This only occurs when connected to the WiiM. If I do the same test with the headphones connected to my phone (CMF Phone 1) the dropouts and returning audio is the same on both headphones.

This makes me believe there is something in the WiiM software (rather than its BT transmitter) that isn't correctly handling the connection.

There are also other triggers for the problem (e.g. one album ending and then me starting another) that aren't related to distance from the WiiM.
 
Could there be a correlation between what BT version of the headphones uses and the codecs used?

E.g. the he LDAC should be supported (this is not totally clear) but maybe not correctly, causing the issues with the Sony headphones, reported.
 
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An interesting test, thanks.

Thanks for reading, too.
I wish to address your comment "it is unlikely that there are problems with Bluetooth transmitter alone. So I believe the first thing to suspect is the headphones." I agree with the first conclusion, but not the second sentence.

I hope you understand that I am not saying "don't doubt WiiM" 🙂

I have 2 sets of bluetooth headphones. Both can receive BT audio from my Wiim Pro when I am close to the device and as I move further away, and with more obstacles between me and WiiM, both headphones will start to experience dropouts at the same distance. With my Anker earbuds the sound returns to normal when I move back within range of WiiM, however on my Sony headphones this dropout is expressed as a stuttering in playback and it continues stuttering even when I move nearer the WiiM. The only way to rectify it is to disconnect/stop the audio and restart.

This only occurs when connected to the WiiM. If I do the same test with the headphones connected to my phone (CMF Phone 1) the dropouts and returning audio is the same on both headphones.

This makes me believe there is something in the WiiM software (rather than its BT transmitter) that isn't correctly handling the connection.

There are also other triggers for the problem (e.g. one album ending and then me starting another) that aren't related to distance from the WiiM.

In your case, I think there are 3 facts that are obvious.

1) my Anker earbuds the sound returns to normal when I move back within range of WiiM.....my Sony headphones this dropout is expressed as a stuttering in playback and it continues stuttering even when I move nearer the WiiM.
2) This only occurs when connected to the WiiM.
3) If I do the same test with the headphones connected to my phone the dropouts and returning audio is the same on both headphones.

There are 2 causes I can infer from this.

1) There is a issue with the WiiM and it can't reconnect when disconnected with some headphones.
2) There is a issue with the Sony headphone and it can't reconnect when disconnected with some Bluetooth devices.


However, there is no evidence in either case, and what we do know is that "we don't know the cause'...
I hope the WiiM Team can solve your problem, but unfortunately I don't even know if it is a problem that can be solved on the WiiM device side.
 
Could you try to turn the LDAC codecs off via the Sony Headphones Connect app and repeat testing?
This is an interesting idea.
The initial Bluetooth handshake and negotiation between devices shares supported codec information with the other device.
Wiim devices support only SBC and AAC so LDAC may not be the most relevant but forcing either SBC or AAC as the only codec to use and seeing whether it has an impact on the connection quality might have some value
 
Could you try to turn the LDAC codecs off via the Sony Headphones Connect app and repeat testing?
I don't have a Sony so can't try that but sure it is worth him trying. (He may have already done this.)

@scottm,

Normally, headphones paired with a WiiM device can be easily reconnected after being disconnected.

1) Say "Connect to Bluetooth" with the mic button on the remote.
2) Turn the headphones off and back on again.

Do these 2 things work correctly with your Sony headphone?

Also, on the WiiM device, if the Bluetooth-out is disconnected while music is playing, I believe it reverts back to the previous output.
E.g., if you were using the Optical-out before the Bluetooth-out, when the Bluetooth is disconnected, the music will continue to play on the Optical-out. If the Bluetooth-out remains the same, it is possible that the connection was not actually disconnected.
 
This is an interesting idea.
The initial Bluetooth handshake and negotiation between devices shares supported codec information with the other device.
Wiim devices support only SBC and AAC so LDAC may not be the most relevant but forcing either SBC or AAC as the only codec to use and seeing whether it has an impact on the connection quality might have some value
I don't believe the Sony WH-CH720 supports LDAC. The apps shows the codec as SBC.
 
I don't have a Sony so can't try that but sure it is worth him trying. (He may have already done this.)

@scottm,

Normally, headphones paired with a WiiM device can be easily reconnected after being disconnected.

1) Say "Connect to Bluetooth" with the mic button on the remote.
2) Turn the headphones off and back on again.

Do these 2 things work correctly with your Sony headphone?

Also, on the WiiM device, if the Bluetooth-out is disconnected while music is playing, I believe it reverts back to the previous output.
E.g., if you were using the Optical-out before the Bluetooth-out, when the Bluetooth is disconnected, the music will continue to play on the Optical-out. If the Bluetooth-out remains the same, it is possible that the connection was not actually disconnected.
1. I'm not clear exactly what you mean. When I turn on my headphones (with WiiM also on) they connect to the audio automatically. So if my headphones are off and I say "Connect to Bluetooth" I get the response "searching" but nothing else happens. If I turn on the headphones they connect, but this would happen anyway, irrespective of issuing the command on the remote.
2. If listening to audio via BT headphones and I turn them off the audio automatically switches to Line Out. If I turn the headphones back on, the audio switches to Bluetooth Out.

Yes, as in 2. above.

One other quirk, when I move away and the stuttering commences, if I move slightly nearer the WiiM then return to the stuttering location this will often cause the audio to return to normal without me having to physically disconnect and reconnect Bluetooth.
 
1. I'm not clear exactly what you mean.
Sorry, maybe I didn't explain it well enough, but 1 and 2 are how to reconnect when your Sony is disconnected. Just wanted to make sure these were working properly.


One other quirk, when I move away and the stuttering commences, if I move slightly nearer the WiiM then return to the stuttering location this will often cause the audio to return to normal without me having to physically disconnect and reconnect Bluetooth.
I'm not sure but there may be some interference or obstruction at that location.

BTW, You have the latest firmware for your headphone, right?
 
Sorry, maybe I didn't explain it well enough, but 1 and 2 are how to reconnect when your Sony is disconnected. Just wanted to make sure these were working properly.



I'm not sure but there may be some interference or obstruction at that location.

BTW, You have the latest firmware for your headphone, right?
Re "some interference or obstruction" - to clarify, this behaviour occurs wherever/whenever I do a 'double stutter' (!), i.e. move out of range to cause a dropout, then move nearer the WiiM, then move out of range again. It's not unique to a specific location.

Re Sony firmware, I'm on 1.0.9 which I believe is the latest version.
 
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