Pops and cracks on external DAC

[ccrys]

I connected exterrnal DAC Fiio M17 with USB or coaxial.

Every time when I play/pause/next track from Tidal or another source, I hear pops and cracks sound.

I tried set fade in fade out effect in the audio settings.

This also happens when the WiiM wakes up from standby or goes to sleep.

I have latest update on Ultra and Fiio.

If I use internal DAC there is no problem.

 

[haywyre]

Same issue here. DAC SMSL SU-1 Connected via. USB. Pop during transitions of tracks in Qobuz and between sources.

 

[hgo58]

Did you try to set fixed output resolution via the WiiM Home App?

The pops may be the result of resolution changes that the DAC cannot handle properly.

 

[ccrys]

Not yet.

If I press play/pause the same track is considering resolution change?

 

[haywyre]

I don't see one for USB output. I do see fixed option for spdif and coax

 

[Burnside]

I don't see one for USB output. I do see fixed option for spdif and coax

There isn’t that option for usb as I understand that usb audio isn’t the same format as that output for the other two.

 

[hgo58]

There isn’t that option for usb as I understand that usb audio isn’t the same format as that output for the other two.

USB is package transfer, while the SPDIF is bit stream. Both can change resolution between tracks. In USB audio this is part of the information in the packages. In SPDIF it has to be deducted from the stream.

If the DAC has issues with starting a stream when it has stopped or changed, this may result in the popping.

I think to remember that this was the reason WiiM implemented the fixed resolution option. Before that they only had the max resolution.

Please note that the terminology used by @WiiM Team is wrong! SPDIF is the "protocol" used on both electrical and optical interfaces. The connections are RCA/Coax and Toslink.

 

[haywyre]

I just found this over on the SMSL website. Looks like a firmware update should fix the popping. https://www.smsl-audio.com/portal/news/detail/id/901.html

 

[hgo58]

If a DAC update don't help there are other threads about this kind of issues.

Thread 'Loud Popping Sounds With External DAC When Sample Rate Changes or Wakes from Standby – Anyone Else?' https://forum.wiimhome.com/threads/...ges-or-wakes-from-standby-–-anyone-else.4948/

 

[haywyre]

Ni dice. Ended up going to coax with fixed setting. No more pops

 

[R7CKY]

I connected exterrnal DAC Fiio M17 with USB or coaxial.

Every time when I play/pause/next track from Tidal or another source, I hear pops and cracks sound.

I tried set fade in fade out effect in the audio settings.

This also happens when the WiiM wakes up from standby or goes to sleep.

I have latest update on Ultra and Fiio.

If I use internal DAC there is no problem.

Is your ultra connected to the network through WIFI to Ethernet? I had the same issues until I switched to Ethernet if that helps.

 

[ccrys]

Is connected to Ethernet.

 

[ccrys]

Did you try to set fixed output resolution via the WiiM Home App?

The pops may be the result of resolution changes that the DAC cannot handle properly.

I set it and now it's ok, no crack sounds.
Only when I turn on and off TV there is a hiss sound.

 

[BowsAndArrows]

That used to happen in my system using optical out with a generic cable that was the length I needed. I switched to a Ludic Orpheus optical cable and I don't get the clicks anymore. It's so weird. But I would only get these clicks when I played music that would wake my active speakers from standby mode... it was a replicable thing that happened every time, though. So it was odd when it stopped

I had the max S/PDIF output to match my active speakers max input from the beginning - with both cables.

 

[Sake]

Same issue here, Ultra + Fiio K7 - this setting fixed click popping sounds between tracks, especially when tracks have a different sample rate and/or bit depth.

Just a delay over 100ms fixed the issue.
Hope this helps?

Delay setting will be the same for optical and coax output, once set by user.

 

[Persona Grata]

Unfortunately this issue is still prevalent. I've tried different DACs, lastly a Topping E70 Velvet connected via USB Out from Wiim Ultra.
Everything is set to fixed output resolution. Still clicks/statics when changing songs via inputs through Ethernet, Optical and Line In. Definitely a Wiim Ultra USB Out problem here that seem difficult or impossible to fix. I had to go back to using Optical Out and set a latency switch to approx. 1100ms. That works fine but I will definitely replace the Ultra in the not too distant future.

 

[Sake]

Unfortunately this issue is still prevalent. I've tried different DACs, lastly a Topping E70 Velvet connected via USB Out from Wiim Ultra.
Everything is set to fixed output resolution. Still clicks/statics when changing songs via inputs through Ethernet, Optical and Line In. Definitely a Wiim Ultra USB Out problem here that seem difficult or impossible to fix. I had to go back to using Optical Out and set a latency switch to approx. 1100ms. That works fine but I will definitely replace the Ultra in the not too distant future.

Sorry to hear..
I only have 1 external Preamp/DAC (Fioo K7) dedicated for headphones use. Connected to the Wiim Ultra. Also encountered these click/pop issues, wich was really annoying indeed ! Increasing latency did the job done, no more pops or clicks. Btw i use Coax instead of Optical. Both work fine. ( however Optical seems to be restricted to 96Kz if i play the in-app sample rate sound test )

There is one more pop-click related setting in the App, maybe you can check it's current value ?

All over, i am very, very happy with my Wiim Ultra

 

[Persona Grata]

Yeah I have this turned on. It seems that I might have found the culprit. Statics when changing songs seem to disappear when disabling fixed resolution for USB out to E70 DAC.

 

[MrA]

I originally set output resolution on both my Pro Plus & Ultra to 24-192 but after an update to the Pro Plus, pops & cracks appeared on either optical or coax outputs to the external DAC. Changing SPDIF and Coax output resolution to 24-96 solved the issue so I settled on coax.