Sub problem

[Intruder]

This morning I unplugged my vibelink amp and WiiM ultra to move them around. Plugged all the cables back in and the sound is in and out on the main speakers (like Norman collier for people in the UK of an age ) unplugged everything again this time only plugging in coaxial out, ethernet and power and works as should... Turned sub output off in the settings of the app, replugged in sub again and the same thing happened, sound in and out every second..
Sub is plugged in mono low level input, sub is a bk Gemini with a good quality cable...
Anyone with any ideas...?

 

[WiiM Support]

This morning I unplugged my vibelink amp and WiiM ultra to move them around. Plugged all the cables back in and the sound is in and out on the main speakers (like Norman collier for people in the UK of an age ) unplugged everything again this time only plugging in coaxial out, ethernet and power and works as should... Turned sub output off in the settings of the app, replugged in sub again and the same thing happened, sound in and out every second..
Sub is plugged in mono low level input, sub is a bk Gemini with a good quality cable...
Anyone with any ideas...?

Hi Intruder,

Please submit a feedback ticket so we can troubleshoot this issue promptly. Thank you for your continued patience and support!

 

[Intruder]

Hi Intruder,

Please submit a feedback ticket so we can troubleshoot this issue promptly. Thank you for your continued patience and support!

Should I plug the sub back in or just send one as it is now?

 

[Intruder]

Hi Intruder,

Please submit a feedback ticket so we can troubleshoot this issue promptly. Thank you for your continued patience and support!

Update.... Dug out my old amp, used the same cable to my sub to the old amp, plugged main speakers in to it and everything works as expected... So it's definitely not the cable or the sub