Tidal connect not longer working

[Btg-thomas]

Hello all,


I am not longer able to activate the tidal connect function with ma iOS devices to the WiiM Pro - anyone the Same?
What ist the root cause?

Update of all apps and firmware is done - still the same

Thomas

 

[Burnside]

Hello, I've been having problems with TidalConnect since last week. I have a Wiim Mini and a Wiim Ultra, and they both crash every so often. It seems like there's a buffering problem.

Given that the WiiM Mini’s firmware hasn’t been updated since around the 11h of April, almost two months ago, that might suggest that it’s more a Tidal or network issue than a WiiM issue.

 

[hgo58]

Given that the WiiM Mini’s firmware hasn’t been updated since around the 11h of April, almost two months ago, that might suggest that it’s more a Tidal or network issue than a WiiM issue.

And as said before, Tidal app and Tidal on WiiM (latest versions on Ultra and Pro+) is working without issues for me (in Denmark) on all resolutions.

Seems to be related to some regions only. So yes, a Tidal issue.

 

[roburwin]

I am still having Connect issues with Tidal ... This morning played 3.5 songs then buffering.

No such issues with Qobuz

 

[harkpabst]

The only thing we know for sure by now: It's not a specific WiiM Pro Plus issue ...

 

[roburwin]

The only thing we know for sure by now: It's not a specific WiiM Pro Plus issue ...

Correct ... This a Tidal issue, not a WiiM issue

 

[Gyroldo]

I have a Wiim Ultra on a mini.

They always worked perfectly, but not anymore.

I tested it again a few moments ago.

I have Spotify, Tidal and Qobuz accounts.

Conclusions:

Wiim Ultra Tidal Connect does not work, it plays for a few minutes and then stops.

Tidal via Wiim Home, the same thing, it works for a few minutes and then stops.

Spotify Connect Works normally.

Qobuz Connect plays 10 seconds of each track and skips to the next one.

Qobuz via Wiim Home works normally.

I'm going to do the same tests tonight on the Wiim Mini, then I'll post them here.

Gyroldo

Brazil

 

[Burnside]

I have a Wiim Ultra on a mini.

They always worked perfectly, but not anymore.

I tested it again a few moments ago.

I have Spotify, Tidal and Qobuz accounts.

Conclusions:

Wiim Ultra Tidal Connect does not work, it plays for a few minutes and then stops.

Tidal via Wiim Home, the same thing, it works for a few minutes and then stops.

Spotify Connect Works normally.

Qobuz Connect plays 10 seconds of each track and skips to the next one.

Qobuz via Wiim Home works normally.

I'm going to do the same tests tonight on the Wiim Mini, then I'll post them here.

Gyroldo

Brazil

I’d logout of the Qobuz app and log back in with the same details as used in the WiiM Home app Qobuz page and try Connect again - 10 sec playback sounds like it doesn’t recognise you’re a subscriber.

 

[Jozinic]

It is a tidal sever side issue: here for more info

Thread 'Ongoing Outage: TIDAL Tracks skipping or cutting out'

Yesterday at 10:41 AM

We're aware of a recent server-side change from TIDAL that is causing tracks to skip or end early. We’ve reported the problem to TIDAL and are currently working with their team. In the meantime, we're deploying a temporary workaround via an allow list for affected devices, though it may have minor limitations. A complete resolution will require a server-side update from TIDAL.

If you're experiencing issues and would like to be added to the allow list, please submit feedback through the WiiM Home app. This will create a ticket with our team to add your device.

For more details and ongoing...

• RyanWithWiiM
• Replies: 1
• Forum: General WiiM Announcements

• 

 

[Gyroldo]

I’d logout of the Qobuz app and log back in with the same details as used in the WiiM Home app Qobuz page and try Connect again - 10 sec playback sounds like it doesn’t recognise you’re a subscriber.

Hello friend. I deleted the logins and logged in again, I tested it on the mini. Qobuz doesn't even find the mini to play via connect. Only via Wiim Home.

 

[Gyroldo]

I have a Wiim Ultra on a mini.

They always worked perfectly, but not anymore.

I tested it again a few moments ago.

I have Spotify, Tidal and Qobuz accounts.

Conclusions:

Wiim Ultra Tidal Connect does not work, it plays for a few minutes and then stops.

Tidal via Wiim Home, the same thing, it works for a few minutes and then stops.

Spotify Connect Works normally.

Qobuz Connect plays 10 seconds of each track and skips to the next one.

Qobuz via Wiim Home works normally.

I'm going to do the same tests tonight on the Wiim Mini, then I'll post them here.

Gyroldo

Brazil

I tested it with the mini and the same thing happens. Tidal Connect doesn't work, not even via Wiim Home.

 

[Burnside]

Hello friend. I deleted the logins and logged in again, I tested it on the mini. Qobuz doesn't even find the mini to play via connect. Only via Wiim Home.

The WiiM Mini doesn’t support Qobuz Connect - it hasn’t got the horsepower to support it.

 

[roburwin]

Seems as TIDAL has resolved the buffering issue with the Connect feature

listing to a second album, with no issues