Tidal connect not longer working

Btg-thomas

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May 28, 2025
Messages
2
Hello all,


I am not longer able to activate the tidal connect function with ma iOS devices to the WiiM Pro - anyone the Same?
What ist the root cause?

Update of all apps and firmware is done - still the same

Thomas
 
Hello, I've been having problems with TidalConnect since last week. I have a Wiim Mini and a Wiim Ultra, and they both crash every so often. It seems like there's a buffering problem.
Given that the WiiM Mini’s firmware hasn’t been updated since around the 11h of April, almost two months ago, that might suggest that it’s more a Tidal or network issue than a WiiM issue.
 
Given that the WiiM Mini’s firmware hasn’t been updated since around the 11h of April, almost two months ago, that might suggest that it’s more a Tidal or network issue than a WiiM issue.
And as said before, Tidal app and Tidal on WiiM (latest versions on Ultra and Pro+) is working without issues for me (in Denmark) on all resolutions.

Seems to be related to some regions only. So yes, a Tidal issue.
 
I have a Wiim Ultra on a mini.

They always worked perfectly, but not anymore.

I tested it again a few moments ago.

I have Spotify, Tidal and Qobuz accounts.

Conclusions:

Wiim Ultra Tidal Connect does not work, it plays for a few minutes and then stops.

Tidal via Wiim Home, the same thing, it works for a few minutes and then stops.

Spotify Connect Works normally.

Qobuz Connect plays 10 seconds of each track and skips to the next one.

Qobuz via Wiim Home works normally.

I'm going to do the same tests tonight on the Wiim Mini, then I'll post them here.

Gyroldo

Brazil
 
I have a Wiim Ultra on a mini.

They always worked perfectly, but not anymore.

I tested it again a few moments ago.

I have Spotify, Tidal and Qobuz accounts.

Conclusions:

Wiim Ultra Tidal Connect does not work, it plays for a few minutes and then stops.

Tidal via Wiim Home, the same thing, it works for a few minutes and then stops.

Spotify Connect Works normally.

Qobuz Connect plays 10 seconds of each track and skips to the next one.

Qobuz via Wiim Home works normally.

I'm going to do the same tests tonight on the Wiim Mini, then I'll post them here.

Gyroldo

Brazil
I’d logout of the Qobuz app and log back in with the same details as used in the WiiM Home app Qobuz page and try Connect again - 10 sec playback sounds like it doesn’t recognise you’re a subscriber.
 
It is a tidal sever side issue: here for more info
 
I’d logout of the Qobuz app and log back in with the same details as used in the WiiM Home app Qobuz page and try Connect again - 10 sec playback sounds like it doesn’t recognise you’re a subscriber.
Hello friend. I deleted the logins and logged in again, I tested it on the mini. Qobuz doesn't even find the mini to play via connect. Only via Wiim Home.
 
I have a Wiim Ultra on a mini.

They always worked perfectly, but not anymore.

I tested it again a few moments ago.

I have Spotify, Tidal and Qobuz accounts.

Conclusions:

Wiim Ultra Tidal Connect does not work, it plays for a few minutes and then stops.

Tidal via Wiim Home, the same thing, it works for a few minutes and then stops.

Spotify Connect Works normally.

Qobuz Connect plays 10 seconds of each track and skips to the next one.

Qobuz via Wiim Home works normally.

I'm going to do the same tests tonight on the Wiim Mini, then I'll post them here.

Gyroldo

Brazil
I tested it with the mini and the same thing happens. Tidal Connect doesn't work, not even via Wiim Home.
 
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