Tidal Connect - Problem with MAX Albums

[d3vil0]

Hi,
From some time, I have problem with playing Tidal MAX Albums (those with FLAC 4350 kbps 24-bit/192 kHz.
At Random times, music stop playing for 1-2 sec - like 20-40 times per song.

Wiim soft is up to date.
This is not a internet issue problem - tested and rebooted everything. Connecting only through IPv4 with google DNS's on 5GHz Wifi and 300Mbit fiber. On other devices TIDAL works just fine.
# Tested different SPDIF cables (using stock Wiim cable, cleaned up - not twisted),
# Lowering SPDIF output resolution in Wiim to test.
# Tested Diffrent DAC SPDIF inputs

Nothing is working.

Problem occurs on Tidal album: The Alan Parsons Project - I Robot.
Looks like software/hardware problem to me.

We will be grateful for your help.

 

[lukcinrk]

Answer form WiiM:

We are very sorry for the inconvenience.

We recommend turning off the "Preferred DNS Server" function by going to WiiM Home App > Device Settings > Network Status. After disabling this, please restart both your device and router to see if there is any improvement.

Thank you for your patience and understanding.

 

[lukcinrk]

I don't know why but today everything is working ok. I did nothing.

 

[itreachesout]

Answer form WiiM:

We are very sorry for the inconvenience.

We recommend turning off the "Preferred DNS Server" function by going to WiiM Home App > Device Settings > Network Status. After disabling this, please restart both your device and router to see if there is any improvement.

Thank you for your patience and understanding.

Do you know if disabling this should prevent wiim devices from using several DNS servers and pinging to determine which has the lowest RTT? I've disabled, but wiim is still using a few additional DNS servers.

While it started working before changing anything, I usually have NAT rules to rewrite source and destination addresses of DNS queries and replies to avoid devices ignoring my DNS config like this, so sending six queries to the same two DNS servers isn't very useful. I disabled these a week ago when I first noticed the issue, but no improvement. Today, I went to reeable these rules on my firewall and noticed Wiim appears to behave the same regardless of the setting you mentioned being off or on. i guess I could just block icmp too, but I don't want to piss off the Wiim!