Ultra 12 volt trigger issue

Any resolution? I also bought a ET-3 thinking my amp needed more current to trigger but still didn't work. I have now measured the 12V out and I am getting 0.01V directly form the Ultra. It's been 3 weeks and nothing from WiiM support.
No, ask WiiM support to get refund or get another device.
 
My trigger has not worked on some of the firmware upgrades but worked fine for a while now. Until today. The Ultra was on and the VU meter was dancing to the music but the amp was not on. I rebooted the WiiM and it worked (the trigger was turning on the amp). But when I changed software (from Roon to JRiver) it went dead again (Ultra was on but trigger had the amp off). After I once again rebooted WiiM, the trigger worked again.

Frustrating. This is a recurring problem which sometimes gets fixed. Unfortuately, it's back. I sent support notes in the past.
 
Brand new Ultra here. The trigger worked fine for about 20mn, then I changed a setting (screen off during standby, went from ON to OFF) and that caused my amp & DAC to turn off. Since then the trigger is dead. Rebooting doesn't help.

Waiting for WiiM to respond to my support ticket now
 
Mine was working normally after a reboot. Only the day of the new firmware was there a problem.
Until this morning. When I initiated some music, the WiiM Ultra display came on, but the amp didn't. I had to reboot again. Then I noticed there is a new firmware. But, all is well again after the reboot.
 
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