vTuner no longer works?

T

Tacty

Member
Joined
Sep 1, 2023
Messages
62
it looks like vTuner radio doesn't work anymore? there are no radio stations, search doesn't give any results back, could someone clarify is v Tuner still supported on wiim or not?
 
Sort by date Sort by votes
Given I'm not aware of a new version of the WiiM app nor of any firmware updates in the past few days, perhaps there's an issue at vTuner's end of things
 
Upvote 0 Downvote
Brantome said:
Given I'm not aware of a new version of the WiiM app nor of any firmware updates in the past few days, perhaps there's an issue at vTuner's end of things
Click to expand...
i think we are heading into marantz/denon situation...meaning, you have to pay some money for continue to use it...i suppose people at wiim knows something about it...

and we are not alone...

community.roku.com

vtuner not working since yesterday 11/11/2023

the vtuner music app has not been working since yesterday. All other apps working as normal. The vtuner server is showing as up and running. Has this been dropped by Roku?
community.roku.com community.roku.com
 
  • Like
Reactions: d.k
Upvote 0 Downvote
Tacty said:
¿Parece que la radio vTuner ya no funciona? no hay estaciones de radio, la búsqueda no arroja ningún resultado, ¿podría alguien aclarar si v Tuner todavía es compatible con wiim o no?
Click to expand...
mi mismo problema, no hay resultados de búsqueda desde ayer, estoy en México.
 
Upvote 0 Downvote
Tacty said:
¿Parece que la radio vTuner ya no funciona? no hay estaciones de radio, la búsqueda no arroja ningún resultado, ¿podría alguien aclarar si v Tuner todavía es compatible con wiim o no?
Click to expand...
Desde ayer 11-11-23 no funciona en Android, SI funciona en IOS, estoy en México.
 
Upvote 0 Downvote
Same issue for me, but for one data point: although Soma FM channels don't show in the vTuner search ("No Results") and I had no connection when using my presets, the channels did show in the "recently played" tab, and do connect from there. I added these over the old presets, and seem to be able to reliably connect. Maybe it's something on Soma's end? All their stations show on the vTuner website.

For troubleshooting purposes: Wiim Pro, up to date firmware and app, iOS and Android devices, vTuner listed stations work but no results when searching.
 
Last edited:
Upvote 0 Downvote
Ok,so what happens ,realy?vTuner gone,not working since 11/11/2023,and I see after 1 day can't connect Spotify to WiiM Pro Plus,Spotify played for one day and doesn't connect to device anymore.Maybe I need to switch to PREMIUM, only then can I connect to WiiM?And another strange thing: Tunein doesn't find some online streams, only FM. Or I can't catch some online-FM double transiqation streams that I catch on other devices. For example, Magic 80S Florida WiiM doesn't find it,doesn't catch French Jazz Longe Paris. What are we going to do?What should I do, return the device to the seller, or try to connect via Chromecast? What other solutions, maybe to contact the WiiM manufacturer for help? How can I notify WiiM ? My location is Lithuania, Vilnius
 
Upvote 0 Downvote
Tacty said:
it looks like vTuner radio doesn't work anymore? there are no radio stations, search doesn't give any results back, could someone clarify is v Tuner still supported on wiim or not?
Click to expand...
Ok,so what happens ,realy?vTuner gone,not working since 11/11/2023,and I see after 1 day can't connect Spotify to WiiM Pro Plus,Spotify played for one day and doesn't connect to device anymore.Maybe I need to switch to PREMIUM, only then can I connect to WiiM?And another strange thing: Tunein doesn't find some online streams, only FM. Or I can't catch some online-FM double transiqation streams that I catch on other devices. For example, Magic 80S Florida WiiM doesn't find it,doesn't catch French Jazz Longe Paris. What are we going to do?What should I do, return the device to the seller, or try to connect via Chromecast? What other solutions, maybe to contact the WiiM manufacturer for help? How can I notify WiiM ? My location is Lithuania, Vilnius
 
Upvote 0 Downvote
Wiim have confirmed that there were “some changes in the backend of vTuner causing this, and we have changed our Android App to make it compatible. We'll release the new Android App within the next two days. Please stay tuned!”
 
Upvote 0 Downvote
Tauras said:
Ok,so what happens ,realy?vTuner gone,not working since 11/11/2023,and I see after 1 day can't connect Spotify to WiiM Pro Plus,Spotify played for one day and doesn't connect to device anymore.Maybe I need to switch to PREMIUM, only then can I connect to WiiM?And another strange thing: Tunein doesn't find some online streams, only FM. Or I can't catch some online-FM double transiqation streams that I catch on other devices. For example, Magic 80S Florida WiiM doesn't find it,doesn't catch French Jazz Longe Paris. What are we going to do?What should I do, return the device to the seller, or try to connect via Chromecast? What other solutions, maybe to contact the WiiM manufacturer for help? How can I notify WiiM ? My location is Lithuania, Vilnius
Click to expand...
You can open a ticket to WiiM Support via your WiiM Home app. From what @Brantome reported above, they're well on the way to fixing the problem that vTuner apparently triggered. Re. Spotify, I think one has always needed a paid account to use Spotify Connect. But what you're seeing with TuneIn is well worth reporting. For the stations you mention specifically, have you tried entering the URLs to their streams in the Open Network Stream section of the app?
 
Upvote 0 Downvote
My vTuner access has been restored. This may be unrelated but it required a hard reset of my router, Android phone and the device to get the WiiM Mini and Android app to connect.
 
Upvote 0 Downvote
Hi guys,good news:vTuner is working again.I received a support email that it was an app problem and it was already fixed.Another thing, I found out that Spotify can be connected via chromecast and Premium is not needed.So everything is ok now.Just in case,maybe someone has other ways to connect free(not premium) Spotify version to WiiM(Pro Plus)
 
Upvote 0 Downvote
You must log in or register to reply here.

Similar threads

M
Ultra Newbie questions
Replies
3
Views
253
Mr Onion
M
N
2 Minor Ultra Issues
Replies
7
Views
890
WiiM Support
WiiM Support
B
  • Question Question
Wiim Pro losing network connection
5 6 7
Replies
139
Views
14K
simbun
S
L
  • Question Question
In app search no longer works
Replies
19
Views
1K
Wiimer
Wiimer
C
  • Question Question
Wiim Pro Plus was working fine, but stopped working after testing another piece of equipment briefly
Replies
5
Views
1K
ramonponsones
R
Back
Top