Weird behaviour in WHA

[Haggis]

Hi all,
I'm playing music from a usb drive, but having some issues. When I was prompted to use the enhanced scan it got part way through, but made no further progress in the next 10 hours. I backed out and just did a normal scan and all seemed OK. Yesterday I tried playing an album and things started acting strangely In the track list view, I selected a song which was highlighted and showed the little volume graphic, but it played a totally different track! When I viewed in the main screen, it showed the correct track being played, but it wasn't the track I'd selected. If I play the tracks locally on my Android tablet they play correctly. I tried a rescan, but it gave me an error message stating that there was insufficient space on the drive, which is daft as it's 4Tb with around 90Gb of music.
Can anyone suggest what might be going on please? Alternatively is there another app I can try?
Thanks

 

[Burnside]

Try attaching your USB drive to your PC and deleting the WiiM cache folder, then re-attach to your WiiM and do a rescan. 90GB is a lot of music on a USB drive - for that volume I'd be looking to use a NAS and something like Minimserver, or LMS if you have something to run that on.

 

[Haggis]

Thank you @Burnside I'll give it a try. I don't have a NAS now. I did try a Synology some years back and the experience I had with Scan Computers was a nightmare with the sales man calling me a liar. Since then I couldn't be bothered to try again. I have a laptop, but don't really want to have to switch that on every time I want to play my music. Can you suggest a way around it or give me some idea what constitutes a reasonable amount of storage on a USB drive?
Thanks again.

 

[harkpabst]

... which is daft as it's 4Tb with around 90Gb of music.
Can anyone suggest what might be going on please?

Do you have an active power supply connected to your hard disk? A powered hub might be needed if the drive itself doesn't allow a power source except USB.

Alternatively is there another app I can try?
Thanks

You need the WiiM Home app to initiate the scan, but the scanning and creation of the database is performed by your WiiM device.

Which one is it, btw?

 

[Haggis]

Hi @harkpabst
No, the drive is self-powered, but I can easily add a powered hub. Worth a try.
Sorry, I should have said, it's the Amp Pro.
Thanks for the suggestion.

 

[harkpabst]

When the scan doesn't complete, this can be an indication of the drive's power consumption being on the edge of what the WiiM Amp Pro can deliver. It might work during normal operation, but certain peaks might just be too much.

If adding the powered hub enables you to run a full scan, then you have the answer.

Like @Burnside I suggest you do delete the folder wiim_cache from the drive and start the scan from scratch.

 

[Haggis]

Just a quick line to say things seem ok atm. Did as you suggested @Burnside and @harkpabst and deleted the cache folder. A scan took care of the rest.
Thanks again for your help.

 

[Haggis]

Sadly, I spoke too soon, I'm still having issues. I keep the USB drive attached to the Wiim Amp Pro, but each time I turn on and run the app it states that a new drive has been found and I have to run another scan which is a PITA.
I have some old sata drives I could use in a NAS but know less than nothing about how it would work. If I put all my music on it and connect it to an ethernet switch, is it as simple as running WHA and it will discover the NAS for me to play my files?
Apologies for what is undoubtedly a very basic question.

 

[Burnside]

Re the use of a NAS, you’d need to use its own DLNA server software (if it has such) or preferably use software like Minimserver which works well with WiiM devices.

 

[Haggis]

Hi @Burnside no, it won't have any software on it. I'll just be buying a single or double bay enclosure and putting my own old sata drives in it. Just to clarify if I may, I download Minimserver to the installed drive and then WHA will see it?
Thanks again.

 

[Burnside]

Hi @Burnside no, it won't have any software on it. I'll just be buying a single or double bay enclosure and putting my own old sata drives in it. Just to clarify if I may, I download Minimserver to the installed drive and then WHA will see it?
Thanks again.

NAS enclosures normally come with their own operating system e.g. DSM for Synology, and QTS I believe for QNAP. It’s those o/s that will allow you to download apps like Minimserver which is UPNP server software than scans your NAS music folders and presents their contents in a convenient menu structure to the WiiM Home app in a similar manner to how the Amp Pro presents an attached USB drive’s contents.

It is perplexing though that your current USB drive needs rescanned each time your switch on the WiiM Amp Pro. Have you submitted a ticket to WiiM and got their thoughts on what’s going wrong? I have a 1TB SSD drive attached to my Ultra which is powered down each night and I haven’t hit any issues like that.

 

[Haggis]

Thanks again @Burnside for taking the time to help, it's much appreciated.
I haven't submitted a ticket. I thought maybe the problem was that the drive (nvme in enclosure I put together) was not mains powered. I've not been able to find out the current it draws, so more or less decided that was the cause, based on a suggestion I received in an earlier reply.

 

[Burnside]

Thanks again @Burnside for taking the time to help, it's much appreciated.
I haven't submitted a ticket. I thought maybe the problem was that the drive (nvme in enclosure I put together) was not mains powered. I've not been able to find out the current it draws, so more or less decided that was the cause, based on a suggestion I received in an earlier reply.

Could be. I had to use a y-splitter cable (I.e. to provide power from a normal phone/usb charger for a usb connecting cable) for the aforementioned 1TB SSD I have, something along the lines of the cable below. Cheaper than a new NAS…

Amazon.co.uk

 

[Haggis]

Thanks, I'll give that a try.