WiiM Amp - Optical In - Muted Alerts/Brief Audio

[chamomile9819]

Hello,

I've tried to search for posts matching my issue, but I don't think any existing ones that I've found match the problem exactly.

I use TOSlink to transmit audio from my Mac mini to a WiiM Amp. Music playback generally works great, but the playback of very brief audio/notifications/alerts is muted most of the time. This is particularly problematic because I cannot hear notification sounds for the system and for applications such as Slack (critical to my job) - or the sounds are at least distorted if the soundbite is a little longer than typical.

A strange thing is that music from Spotify, audio from YouTube, etc. plays back instantaneously and does not experience any issue being cut off at the beginning. Even stranger: I can be playing music, and the music will not skip or distort, yet the overlaying notification sounds are still muted or distorted.

I'm hoping others can corroborate the issue, because it could certainly be an issue with my computer alone (however unlikely seeming).

I am on the latest stable release of the firmware. I've disabled auto-sensing of input, EQ, room correction, fade-in/out, etc.

I'm not sure what the cause might be, but I don't think it is my computer. Any insight is appreciated!

 

[Wiimer]

Hello,

I've tried to search for posts matching my issue, but I don't think any existing ones that I've found match the problem exactly.

I use TOSlink to transmit audio from my Mac mini to a WiiM Amp. Music playback generally works great, but the playback of very brief audio/notifications/alerts is muted most of the time. This is particularly problematic because I cannot hear notification sounds for the system and for applications such as Slack (critical to my job) - or the sounds are at least distorted if the soundbite is a little longer than typical.

A strange thing is that music from Spotify, audio from YouTube, etc. plays back instantaneously and does not experience any issue being cut off at the beginning. Even stranger: I can be playing music, and the music will not skip or distort, yet the overlaying notification sounds are still muted or distorted.

I'm hoping others can corroborate the issue, because it could certainly be an issue with my computer alone (however unlikely seeming).

I am on the latest stable release of the firmware. I've disabled auto-sensing of input, EQ, room correction, fade-in/out, etc.

I'm not sure what the cause might be, but I don't think it is my computer. Any insight is appreciated!

Hi,
Would this thread be helpful to you?

Post in thread 'WiiM Amp turns off the sound after 15 seconds HDMI, Optical'

Apr 6, 2024

If anyone needs it, I managed to create a 15-second audio file, for the first 3 seconds I generated a 20,000hz sine sound (almost inaudible even at maximum volume), the remaining 12 seconds were silent. This file is launched in a separate player (minimized in the background) when the system starts, it is looped so it triggers an audio signal every 15 seconds and does not allow it to be turned off.

I think it's a good compromise.
It can also be mosquito repellent.

• Wiimer

• 

 

[chamomile9819]

Hi,
Would this thread be helpful to you?

Post in thread 'WiiM Amp turns off the sound after 15 seconds HDMI, Optical'

Apr 6, 2024

If anyone needs it, I managed to create a 15-second audio file, for the first 3 seconds I generated a 20,000hz sine sound (almost inaudible even at maximum volume), the remaining 12 seconds were silent. This file is launched in a separate player (minimized in the background) when the system starts, it is looped so it triggers an audio signal every 15 seconds and does not allow it to be turned off.

I think it's a good compromise.
It can also be mosquito repellent.

• Wiimer

• 

Hello - thank you. I looked into that thread, but don't think I'm experiencing quite the same issue, as I will encounter the cutoff before a moment of standby (the muting will continue to happen in succession or within a short period of time).

I did also submit logs for this issue, in feedback ticket 532050

 

[harkpabst]

This might be totally unrelated, but just to rule out the über-obvious: Do you have Fade-In & Face-Out Effects disabled in Audio Settings?