WiiM Amp playing a ringing sound like an alarm after a while

[WiiM Support]

Hi Team,

Thank you for bringing this issue to our attention. Our engineers are currently working on it. It appears to be a bug introduced when we recently added the fallback alarm feature, which activates when the music alarm source is unavailable (e.g., during an Internet outage).

 

[harkpabst]

If it turns out to be related to overlapping alarms this would explain why that bug never bit me.

 

[Burnside]

If it turns out to be related to overlapping alarms this would explain why that bug never bit me.

Yeah, since I’m retired, I don’t even know what an alarm is

 

[elian]

Hi Team,

Thank you for bringing this issue to our attention. Our engineers are currently working on it. It appears to be a bug introduced when we recently added the fallback alarm feature, which activates when the music alarm source is unavailable (e.g., during an Internet outage).

I just upgraded to firmware version 5.0.639034. Does this version have a fix? Just asking because whatever version it was that I was running this morning was still chiming despite my configuring the alarms to be non-contiguous (i.e., one alarm at 0730 for 4:25 duration, and a second alarm at 1200 for 5:00 duration).

 

[Wiimer]

I just upgraded to firmware version 5.0.639034. Does this version have a fix? Just asking because whatever version it was that I was running this morning was still chiming despite my configuring the alarms to be non-contiguous (i.e., one alarm at 0730 for 4:25 duration, and a second alarm at 1200 for 5:00 duration).

This update includes the following bug fixes.

[Alarm Behavior Update: Fixed an issue where alarms didn’t stop after their duration if the selected music was unavailable.]

However, I don't think this bug has anything to do with setting continuous 2 alarms. Please try setting an alarm to start after 2 minutes and see if the problem is fixed.

 

[slartibartfast]

I just upgraded to firmware version 5.0.639034. Does this version have a fix? Just asking because whatever version it was that I was running this morning was still chiming despite my configuring the alarms to be non-contiguous (i.e., one alarm at 0730 for 4:25 duration, and a second alarm at 1200 for 5:00 duration).

You might be the first to get the update. No sign of it for me yet.

 

[dren]

Ok, I found why that sound is being played, it's WiiM's Alarm sound! But I don't know why it is being played...

I have set up the alarm to play a Preset which is a radio station from Tune In at 8:14 AM during workdays and 10:16 AM during weekends, but after some hours the Alarm starts playing by itself.

I don't understand how this is happening though.

 

[slartibartfast]

Ok, I found why that sound is being played, it's WiiM's Alarm sound! But I don't know why it is being played...

I have set up the alarm to play a Preset which is a radio station from Tune In at 8:14 AM during workdays and 10:16 AM during weekends, but after some hours the Alarm starts playing by itself.

I don't understand how this is happening though.

Maybe the radio station stops playing for some reason and the fallback alarm takes over.

 

[dren]

Maybe the radio station stops playing for some reason and the fallback alarm takes over.

The only logical explanation Internet Radio stops sometimes so this might be the reason.

 

[Wiimer]

Ok, I found why that sound is being played, it's WiiM's Alarm sound! But I don't know why it is being played...

I have set up the alarm to play a Preset which is a radio station from Tune In at 8:14 AM during workdays and 10:16 AM during weekends, but after some hours the Alarm starts playing by itself.

I don't understand how this is happening though.

As the first image shows, this could be due to a weak Wi-Fi signal in the living room speakers.