Wiim Amp Pro + Plex on a remote server = Impossible to work?

[löli2000]

I have built a simple hifi stereo with a Wiim Amp Pro.

Today I tried to connect my Wiim to my Plex server and it worked, so far, as I could not select my library. It is shown but greyed out with "Not available".

My first instinct was, that it had to do with that my Plex server is not in my network, but on a rented server far away. (Like the trouble shooting guide of Wiim also says: https://faq.wiimhome.com/en/support...onnect-to-plex-media-server-via-wiim-home-app)

But that doesn't not fit with my error message "Not available", because that would indicate the Plex media server is just unavailable. (I already restarted the server, doesn't work either.) So I am really confused here.

I already checked my "secured connection" setting, it is set to "preferred" (like suggested here: https://forum.wiimhome.com/threads/plex-integration-unable-to-discover-your-library.4831/)

So my questions are:

1. Is it even possible, that my Plex set up (i.e. using a remote server) will work?
2. If not, how do I fix it?
a. Is it an issue with my Plex server?
b. Is it a Wiim issue?

Thanks in advance!

 

[Burnside]

From my recollection reading the Plex posts in the forum, I don’t think remote servers are supported. That may change when WiiM get round to releasing a plexamp client but that’s some time away.

Best double checking with WiiM by raising a ticket thru the more/feedback section in the WiiM Home app

 

[löli2000]

Thanks for your answer. I will look into alternatives

 

[tom_tom]

As a workaround You can open plexamp on your phone and Chromecast to Wiim Amp. Not the most elegant solution but its may work.

 

[CliffyBC]

I have built a simple hifi stereo with a Wiim Amp Pro.

Today I tried to connect my Wiim to my Plex server and it worked, so far, as I could not select my library. It is shown but greyed out with "Not available".

My first instinct was, that it had to do with that my Plex server is not in my network, but on a rented server far away. (Like the trouble shooting guide of Wiim also says: https://faq.wiimhome.com/en/support...onnect-to-plex-media-server-via-wiim-home-app)

But that doesn't not fit with my error message "Not available", because that would indicate the Plex media server is just unavailable. (I already restarted the server, doesn't work either.) So I am really confused here.

I already checked my "secured connection" setting, it is set to "preferred" (like suggested here: https://forum.wiimhome.com/threads/plex-integration-unable-to-discover-your-library.4831/)

So my questions are:

1. Is it even possible, that my Plex set up (i.e. using a remote server) will work?
2. If not, how do I fix it?
a. Is it an issue with my Plex server?
b. Is it a Wiim issue?

Thanks in advance!

I have had problems seeing my Plex server and it sits on top of my wiim ultra!
I had a vpn running and that wouldn't work without jumping through too many hoops, so I disabled it and did some port forwarding on my router and all is good.
I was unaware that you get a connection to a plex server 2 ways, either via plex itself with much reduced bandwidth sometimes or with a direct connection to the server but that requires that the correct port is opened on the router. The automatic forwarding didn't work so I had to do it myself. Sorry if all this is something you have already done/ considered. Good luck...

 

[pieterv1]

Yes, the current implementation of Plex is a bit of a joke because the server needs to be on the same network - instead of Plex usually working independently of your location.

We're waiting/hoping for an update where the WiiM devices will get picked up as streaming endpoints by the native Plex & Plexamp apps.

 

[simbun]

We're waiting/hoping for an update where the WiiM devices will get picked up as streaming endpoints by the native Plex & Plexamp apps.

For those that have Plex Pass.

 

[pieterv1]

For those that have Plex Pass.

Who said so? Please inform yourself first.
Plexamp has become free to use since July 2023, with a few limitations:

Free Bird! Plexamp Spreads Its Wings for Every Music Lover

We’ve got a big (or should we say loud?) announcement to make: Plexamp—our highly rated, fan favorite music player app—is...

www.plex.tv

Yes, a Plexpass is needed to run Plexamp Headless on a Raspberry Pi, but that won't necessarily be the case with WiiM... Nothing is for certain.

 

[simbun]

Who said so? Please inform yourself first.
Plexamp has become free to use since July 2023, with a few limitations:

If you were talking about the PlexAmp app then what are you waiting for?

We're waiting/hoping for an update where the WiiM devices will get picked up as streaming endpoints by the native Plex & Plexamp apps.

Yes, a Plexpass is needed to run Plexamp Headless on a Raspberry Pi, but that won't necessarily be the case with WiiM... Nothing is for certain.

It's also needed for PlexAmp on Lumin and Audiolab (the only other manufacturers who have implemented it I believe), so we have to assume that's not going to change - without at least upsetting those manufacturers!

 

[löli2000]

Thanks for all your feedback. Let's hope the Plex implementation gets enhanced some time.

I decided to hook up a USB device to my Wiim. Less bandwith, that's also great.

 

[timmo]

As a workaround You can open plexamp on your phone and Chromecast to Wiim Amp. Not the most elegant solution but its may work.

That sounds like a decent workaround, along with using the WiiM Home app on Apple TV (to display what you’re playing since the Plex app will soon remove music libraries like they did on the iOS apps). Trying to figure out an alternative solution for when this dark day comes!

 

[timmo]

It's also needed for PlexAmp on Lumin and Audiolab (the only other manufacturers who have implemented it I believe), so we have to assume that's not going to change - without at least upsetting those manufacturers!

What’s interesting is that Sonos allows you to connect to Plex remote servers (my Plex users do that and it works). So I don’t know why this wouldn’t work for WiiM since it seems like a very similar integration as it stands today

 

[simbun]

What’s interesting is that Sonos allows you to connect to Plex remote servers (my Plex users do that and it works). So I don’t know why this wouldn’t work for WiiM since it seems like a very similar integration as it stands today

The WHA already connects to Plex, we were talking about being able to cast from PlexAmp to WiiM as a PlexAmp endpoint. Are you able to cast to Sonos from PlexAmp without a Plex Pass?

 

[deksawyer]

Are you able to cast to Sonos from PlexAmp without a Plex Pass?

That is entirely doable without Plex Pass, certainly with a local Plex server.

 

[simbun]

That is entirely doable without Plex Pass, certainly with a local Plex server.

Which, in terms of functionality is equivalent to using PlexAmp to Chromecast to WiiM (although gapless), both lacking the Plex Pass benefits e.g. Sonic Analysis?

 

[khuntim]

I'm lost on the OP, but does Plex DLNA server work without a plex pass? Not sure if OP has plex pass.

 

[deksawyer]

Which, in terms of functionality is equivalent to using PlexAmp to Chromecast to WiiM (although gapless), both lacking the Plex Pass benefits e.g. Sonic Analysis?

I agree.

 

[simbun]

I'm lost on the OP, but does Plex DLNA server work without a plex pass? Not sure if OP has plex pass.

The best way to browse your Plex server in the WHA is through its native integration, but you could also use the DLNA browser. Neither approach requires a Plex Pass but the Plex server, WiiM device and WiiM Home app must be on the same network.

 

[timmo]

The WHA already connects to Plex, we were talking about being able to cast from PlexAmp to WiiM as a PlexAmp endpoint. Are you able to cast to Sonos from PlexAmp without a Plex Pass?

Sorry guys - I think I’m asking in the wrong thread and introducing confusion! I have a Plex Pass, but my remote Plex users do not. I also don’t have an Amp (but I have Pro and Pro-Plus and just assumed they all work the same with Plex integration). I was hoping a WiiM unit can be used at my remote Plex users places (who don’t have Plex Pass) and stream from my Plex library like can be done with their Sonos speakers using the Sonos Plex integration. From what I’m reading here is that this is not possible for the WiiM Plex integration - apparently everything must be on the same network(?) unlike with Sonos’ integration for Plex where remote users do not need a Plex Pass to access my music library. I don’t have a way to currently test this at the moment.

Maybe I should start my own separate thread - I couldn’t find an existing thread and this one seemed to be the closest. Apologies!

 

[simbun]

I also don’t have an Amp (but I have Pro and Pro-Plus and just assumed they all work the same with Plex integration).

The native Plex integration is app based so available across all WiiM devices.

From what I’m reading here is that this is not possible for the WiiM Plex integration - apparently everything must be on the same network(?)

That's correct as per the Plex on WiiM documentation.