WiiM pro app cannot find device

Kysoccercrazy

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Joined
Mar 1, 2023
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15
So I got my WiiM pro two days ago and setup was flawless. However, I have noticed that my phone is unable to detect the WiiM after it goes to sleep. I tried touching the play button to get it out of sleep mode and the white light gets brighter. My phone, (iphone xs), still cannot find it. I tried using an Android tablet and it did find it. Although, it will randomly disconnect when using the app. I have to renter the app and it works instantly again only to repeat the cycle every ten min or so. I tried someone else's iphone and no luck. I tried turning off the wifi on my phone and connecting again with no luck. It will only work if I reboot my phone. Anyone know why this is.
 
My router is a newer TP Link (BE19000 Tri-Band Wi-Fi 7 Router) so I have multiple radios 2.4GHz, 5GHz, and 6GHz all with the same SSID so clients can switch to their optimal/preferred speeds.
Have you tried disabling IGMP Proxy/Snooping? I needed to disable the protocol on a TP Link switch I have as discovery was sporadic.

You say that it's specific to the WiiM Home app, so are you able to connect to the WiiM using its Chromecast or UPnP interface?

Do you have any other devices that use mDNS for discovery?
 
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In the device settings (of the iPhone app) for your WiiM Pro, under Network Status, you can manually configure a static IP address for the WiiM Pro. I've had good luck detecting the WP since doing that, tho' I'm not certain why it matters, and to qualify, YMMV.
 
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