High temp after update

[slartibartfast]

After two hours playing in an ambient of 19C (summer ?) I have CPU temp 43C and tmp102 temp 46C. Volume level 42% but with replaygain.

 

[error]

So support again remotely revert firmware to older version and WOW everything is ok. Off amp is cold and at 30-40% power barelly warm on some spots.

 

[slartibartfast]

So support again remotely revert firmware to older version and WOW everything is ok. Off amp is cold and at 30-40% power barelly warm on some spots.

It takes a long time to reach a stable temperature.

 

[harkpabst]

So support again remotely revert firmware to older version and WOW everything is ok. Off amp is cold and at 30-40% power barelly warm on some spots.

It's still unclear to me what "hot" means in your case.

The latest firmware update aimed at reducing power consumption in idle mode, not increasing power consumption when in use. I'm sure that WiiM will be looking further into your issue (which others do not observe).

Also note that 30 to 40 % settinng on the the volume control doesn't meand 30 to 40 % power output.

Could you provide some more detail about your setup?

 

[error]

Connection HDMI ARC with Sony TV. Bookshelf speakers Polk Audio Signature S20E. 30-40% i mean volume on TV. Amp after update was really hot, all amp surface, not just few spots. Not hot as burn you, but really hot.

 

[slartibartfast]

Connection HDMI ARC with Sony TV. Bookshelf speakers Polk Audio Signature S20E. 30-40% i mean volume on TV. Amp after update was really hot, all amp surface, not just few spots. Not hot as burn you, but really hot.

Check the amp status webpage. It will tell you actual temperatures.

https://xxx.xxx.xxx.xxx/httpapi.asp?command=getStatusEx

 

[Wiimer]

My Amp also seemed to be a little hotter than before, so I checked it out.

"temperature_cpu": "52", "temperature_tmp102": "55"

Is this how it is?

 

[slartibartfast]

My Amp also seemed to be a little hotter than before, so I checked it out.

"temperature_cpu": "52", "temperature_tmp102": "55"

Is this how it is?

That doesn't sound good assuming your ambient temperature isn't 28C.

 

[Wiimer]

That doesn't sound good assuming your ambient temperature isn't 28C.

26C...
This may be the reason for the weak Wi-Fi signal...

I will try to see if I can cook an omelette.

 

[slartibartfast]

26C...
This may be the reason for the weak Wi-Fi signal...

I will try to see if I can cook an omelette.

Not so bad then. What was it before the update?

 

[Wiimer]

Not so bad then. What was it before the update?

I think it was about 40C when I checked it at the time I bought it.
But I don't remember exactly.

 

[Wiimer]

Ticket sent.

 

[slartibartfast]

I think it was about 40C when I checked it at the time I bought it.
But I don't remember exactly.

40 sounds too low for a fully warmed up amp

 

[BowsAndArrows]

Honestly lads, those temps for CPUs are not very high at all. Granted they may be higher since before the software updates. But they are nowhere near the temps required to cause damage to the SoC imo.

 

[Wiimer]

Honestly lads, those temps for CPUs are not very high at all. Granted they may be higher since before the software updates. But they are nowhere near the temps required to cause damage to the SoC imo.

@BowsAndArrows, @slartibartfast,

I will try to improve ventilation and see how it goes.

Thank you.

 

[slartibartfast]

@BowsAndArrows, @slartibartfast,

I will try to improve ventilation and see how it goes.

Thank you.

Ventilation? Where is your amp? Mine sits on an open shelf under the TV.

 

[Wiimer]

Ventilation? Where is your amp? Mine sits on an open shelf under the TV.

I'm in a TV board too. It's open so ventilation isn't too bad, but it's close to the top board.
So I'll put it on the top board.

 

[Wiimer]

Marshall builds a guitar amp with extreme cooling abilities. May be time for another request, this time for the WiiM Amp Frosty? Will destroy again the competition. For sure.

View attachment 7948

I have taken measures in this way.

 

[BowsAndArrows]

I have taken measures in this way.
View attachment 7949

wow, just by looking at the photo i can tell that the ambient noise floor in that room is blacker than outer space!

Not mine, found on the internet. But I would kill for the General Electric Trimline top left

oh, haha... i thought that was your room... there are some vinyl fanatics in the WiiM forums.

 

[Wiimer]

I have received a reply from the support team on this matter.

They could not find any problem in my device logs. They told me to monitor the device temperature for a while.

I also moved the WiiM amp to the top of the TV board and there was no change in the internal temperature. I will put it back in the TV board again for this reason.

Thanks.