Issue with Qobuz on WiiM Pro

[ZoydWheeler]

Was getting occasional drop offs when streaming Qobuz hi res albums on my WiiM Pro. Switched out from WiFi to Ethernet as I assumed that was the issue.

But I’m still getting the same occasional drop offs. Any other Qobuz users experiencing this?

 

[Mr Ee]

Just Qobuz?
Streaming how? Wiim app, qobuz app, bubbleupnp etc.
Pro output? Analog, optical etc.

 

[ZoydWheeler]

Streaming from Wiim pro via Qobuz on Wiim app and output is coax

 

[harkpabst]

When problems arise with any of the integrated streaming services it never hurts to log out of your account, reboot the WiiM device and the WiiM Home app and then log in again.

There's no guarantee, of course. In theory this should not make any difference. In practice it looks like some services sometimes get confused regarding the user profile and logging out and in occasionally fixes this.

And it's free.

 

[ZoydWheeler]

Worth a go! Ta

 

[Mr Ee]

You could also try toggling the ipv6 and preferred dns server entries in the network status screen.

 

[ZoydWheeler]

You could also try toggling the ipv6 and preferred dns server entries in the network status screen.

What does enabling or disabling ipv6 do / mean?

 

[harkpabst]

What does enabling or disabling ipv6 do / mean?

It's a setting you find in the WiiM Home app, Device, Network Status.

IPv6 is the latest version of the IP protocol (the Internet is based on), mostly intended to massively increase the number of available IP addresses over the previous IPv4 protocol. However, in your home setup your devices might or might not support IPv6 properly. If you observe any issues regarding the WiiM's Internet connection it's worth trying this option either off (if it was on) or on (if it was off).