Popping/clicking when switching tracks

[AdieH]

Hi all,

I've had this problem since I got my WiiM Mini about 3 months ago. Each time you click "next", or select a new track, in each case while another track is playing, there is a pause (which is normal) followed my a clicking/popping sound before it plays the selected track. There is no clicking/popping if you simply let the one track play and then move to the next, automatically.

I am using Qobuz (thru the WiiM app), but this also happens with Spotify connect.

Hardware is a Denafrips Ares II DAC with a QED cable optical cable.

The release notes from a few months ago identified this as an issue, but it said it was solved. I don't think it is. (The issue was described as:"Popping noise coming through speaker's when changing tracks when using optical output to DAC optical in").

When I logged a ticket (after the release notes claimed it was "solved") they said they are working on it, suggesting it was indeed, not solved. But, the issue persists.

Any ideas? Does anyone else have the same issue, or the same hardware, with no issue?

Cheers,

Adrian

 

[Brantome]

Ok, thanks. Wouldn’t that then suggest an issue with the Topping rather than the WiiM?

 

[ErVikingo]

It would and I have contacted Topping but I see similar complaints on this thread. Same issue which, in my case I guess gets amplified when using XLR.

Reading some posts above the noise is related to shutting off and turning on the clocks which is on the Wiim.

 

[Witterings]

It would and I have contacted Topping but I see similar complaints on this thread. Same issue which, in my case I guess gets amplified when using XLR.

Reading some posts above the noise is related to shutting off and turning on the clocks which is on the Wiim.

Do you have any other source with digital output you could try into the Dac instead of the WiiM to see what happens,

 

[ErVikingo]

Do you have any other source with digital output you could try into the Dac instead of the WiiM to see what happens,

No noise with any of my 4 transports. Now, those are fixed sampling rate whereas the Wiim changes according to the source track.

Wiim sent me a firmware update to try. Great response from Wiim!!!!

 

[Planar50]

Hi wunderkind, Team

We're excited to announce that a firmware fix for Line out on WiiM Mini/Pro is currently undergoing thorough internal testing. For those who have the DAC that can't handle changing sample rate well from their optical or coax input, we provide the fixed frame rate option with a good ASRC.

If you're interested in being an early adopter as one of our Beta users, we'd love to have your involvement. Please provide your ticket number, and I will coordinate with our team to authorize a Beta version specifically for your device.

Participating as a Beta user offers you the opportunity to experience improvements firsthand and provide valuable feedback that can shape the final release. If you prefer to wait for the official update, rest assured, we are on track to release this fix in our public firmware by the end of January. Your choice and support in this process are greatly appreciated.

I have this clicking problem with my smsl su-1 dac, but fixed bitrate still is not available. should i make a ticket to access it?

 

[harkpabst]

I have this clicking problem with my smsl su-1 dac, but fixed bitrate still is not available. should i make a ticket to access it?

Fixed bit rate not available with your WiiM Mini?

 

[Planar50]

Fixed bit rate not available with your WiiM Mini?

i dont think so

 

[harkpabst]

i dont think so

Sorry, I never owned a Mini, and there was talk of it getting the fixed-resolution feature as early as 2022, so I hastily assumed it must have been released in the meantime. Apparently not.

You can, and probably should, send feedback via the WiiM Home App. But since nothing has changed about this feature for so long, I wouldn't get my hopes up too high.

 

[Planar50]

Sorry, I never owned a Mini, and there was talk of it getting the fixed-resolution feature as early as 2022, so I hastily assumed it must have been released in the meantime. Apparently not.

You can, and probably should, send feedback via the WiiM Home App. But since nothing has changed about this feature for so long, I wouldn't get my hopes up too high

maybe its still in Beta, who knows