Pro plus not updating to latest firmware 540046

[WiimNoob]

So... has anyone ever encountered this before? My pro updated just fine. Did the factory reset bit, power up/down and last but not least raised a ticket with Wiim tech support. Thanks in advance.

 

[Wiimer]

As it says on that screen, have you also tried rebooting your router?
Also, Please try restarting your phone as well. If that doesn't work, reinstall the app.

 

[onlyoneme]

Looks like the app says that there is an update but it's not yet available for the particular unit. I'm getting the same issue.

 

[WiimNoob]

Thank you for the reply. App reinstalled and router, well the network drop as its all hardwired. Same deal.

 

[Brava210]

As it says on that screen, have you also tried rebooting your router?
Also, Please try restarting your phone as well. If that doesn't work, reinstall the app.

I've tried rebooting unit, router and re installing app.
It's just stuck on 1st stage of update

 

[steadyshot]

I have updated today to 4351

 

[Brantome]

Me too. I’d hang off for a day or so to see if it resolves itself.

 

[Doublej]

Problems here too. I can eventually get to the download circle but no progress and then it just times out and gives me "Unknown error". I have restarted but there is no difference in behavior.

 

[onlyoneme]

Http api getStatusEx command is the easy way to check if there is a FW available for the device - through "VersionUpdate" and "NewVer" fields. I think that the app can see that FW for the model is available, but it doesn't verify if the device is permitted to download it.

 

[WiimNoob]

Misery loves company. Nice to know i am not unique here. At least it still plays. Rocking out to bbc 6 atm.

 

[WiiM Support]

Hi Team,

We'll look at this immediately. Sorry for all the inconvenience caused.

 

[WiimNoob]

Hi Team,

We'll look at this immediately. Sorry for all the inconvenience caused.

Thank you

 

[Brantome]

Please see this comment

Post in thread 'Firmware v.5.0.604350 released'
https://forum.wiimhome.com/threads/firmware-v-5-0-604350-released.2382/post-35836