Sound intreruption

[punisher1.]

Hello,
I have sound intreruptions with my wiim pro plus using tidal via ethernet .
I play a song and after a few seconds sounds intrerupt ; this happends to many songs and many times in a song .
I've restarted device, reset to factory settings , reboot the router , no succes .
The wiim is conected to topping dac via coaxial cable and the problem is from latest firmware .
I did i ticket to wiim 4 days ago and no answer .
I still have a ticket from 25 december and still no answer despite my replies .
I can't listen because sound intreruptions .
What i should do now ?

 

[d6jg]

How is the Pro connected - WiFi or Ethernet?

 

[punisher1.]

How is the Pro connected - WiFi or Ethernet?

Ethernet

 

[d6jg]

There is another thread on this subject. It appears a bug may have been introduced in last firmware as there are a number of reports.

 

[punisher1.]

There is another thread on this subject. It appears a bug may have been introduced in last firmware as there are a number of reports.

I wonder how long will take to wiim to release a fix ...