WiiM Amp Ultra Users Experience

[Patagonia]

Just for fun (playing with new toy ir cam)

Amp Ultra after playing 3 hours at aprox 21c room temp. From some tests i've donde I would give a +-3c to the camera measurements

 

[EddNog]

Thanks for the reply Ed,
I've thought about that too, but if it was WiFi related, streaming from my own nas would also be impossible.
It's almost like my router blocks internet access for the wau, but it actually doesn't.

If your NAS is connected directly to your internet provider gateway, and you have a separate WiFi mesh and then the WiiM is connected to the WiFi mesh, then that is what happens because devices attached directly to the cablemodem/gateway will be on that DHCP/subnet whereas stuff on the WiFi mesh is on a separate DHCP/subnet. What you need to do is either have both the NAS and the WiiM
directly hooked to the gateway OR have the NAS hooked directly to the base router of the WiFi mesh via Ethernet or WiFi and not directly hooked to the gateway. This puts the NAS on the same subnet as the WiiM.

-Ed

 

[cooky560]

Yes, that's why they're called audiophiles.

To be clear, I want my system to sound as perfect as possible, but that's so I can enjoy the music, not because I obsess over measurements.

It's hard to enjoy music at it's best when it sounds crap. WiiM thankfully sounds rather good, when partnered with the right speakers.

 

[Wiimer]

but that's so I can enjoy the music

I believe everyone here feels the same way.

WiiM thankfully sounds rather good, when partnered with the right speakers.

I agree.
Btw, the only audio equipment I use at home is the WiiM. I don't use any other brand's DACs or amplifiers, except for the AVR. (I own several amplifiers and DACs for testing purposes, but I don't use them normally.)

 

[cooky560]

I believe everyone here feels the same way.


I agree.
Btw, the only audio equipment I use at home is the WiiM. I don't use any other brand's DACs or amplifiers, except for the AVR. (I own several amplifiers and DACs for testing purposes, but I don't use them normally.)

Not to mention it's nice to not have all the setup my vintage gear wants, just start a playlist and it turns on, playlist finishes and it turns off.

 

[mrehorst]

Not to mention it's nice to not have all the setup my vintage gear wants, just start a playlist and it turns on, playlist finishes and it turns off.

And this is the sort of stuff that reviewers never mention.

My WAU is connected to my SVS 3000 Micro sub and Quad ESL-63 speakers. The sub automatically switches on and off with the amp, without having to connect any wires between them. It takes a few seconds for the sub to detect the audio and switch on. I think I'll add a short file to the start of each playlist that "thumps" the sub awake before it starts playing music from the list.

It would be cool if the Wiim amp could play a signal at power-on that would wake the sub.

 

[slartibartfast]

And this is the sort of stuff that reviewers never mention.

My WAU is connected to my SVS 3000 Micro sub and Quad ESL-63 speakers. The sub automatically switches on and off with the amp, without having to connect any wires between them. It takes a few seconds for the sub to detect the audio and switch on. I think I'll add a short file to the start of each playlist that "thumps" the sub awake before it starts playing music from the list.

It would be cool if the Wiim amp could play a signal at power-on that would wake the sub.

I just power my sub from the same smart plug as the WiiM Amp so they always come on together.

 

[JAB]

I just power my sub from the same smart plug as the WiiM Amp so they always come on together.

Coming together is the sense of many plugs

 

[cooky560]

And this is the sort of stuff that reviewers never mention.

I'm quite happy to create a youtube channel that covers these aspects of audio gear!
I think ease of use is a huge part of people's engagements with the product.

 

[hoohoohoo]

This is beyond ridiculous. The Amp Pro runs cool - I consider cool the top surface measuring 110F; yes that is cool. It is an amp, physics at play, efficiency can’t be 100%. Dwelling on this affects one’s mental state and prevents enjoying the device for its purpose — music playback!

WiiM's class D amps are computers with specialized audio ports. Nobody bats an eye at 110F / 43C on a fanless computer. We might complain about a hotspot on a laptop or desktop computer.

 

[adias]

WiiM's class D amps are computers with specialized audio ports. Nobody bats an eye at 110F / 43C on a fanless computer. We might complain about a hotspot on a laptop or desktop computer.

There’s a computer in the streamer driving a WiiM amp but… a class D amp is not a computer and it’s not even a digital circuit.

 

[Eddie Spaghetti]

I'm quite happy to create a youtube channel that covers these aspects of audio gear!
I think ease of use is a huge part of people's engagements with the product.

I think you’re absolutely right. My Amp Ultra is stupid easy to use, and it sounds great - top two criteria for any sound system in my book. Difficulty of use is the main reason why I ditched my whole home theater system and replaced it with a soundbar and sub - just switching between cable (at the time) and the DVD player was such a royal P.I.A., it took all the enjoyment out of watching movies. And it didn’t even sound good playing music.

Bluetooth might not be the dream of every audiophile, but streaming from my iPhone sounds good, and it’s so easy to do with WiiM’s products, I enjoy listening to music again. And a couple of quick taps on my phone can easily switch to the TV as a source if I want to watch something loud. This is why WiiM wins for me.

 

[kevinj]

If your NAS is connected directly to your internet provider gateway, and you have a separate WiFi mesh and then the WiiM is connected to the WiFi mesh, then that is what happens because devices attached directly to the cablemodem/gateway will be on that DHCP/subnet whereas stuff on the WiFi mesh is on a separate DHCP/subnet. What you need to do is either have both the NAS and the WiiM
directly hooked to the gateway OR have the NAS hooked directly to the base router of the WiFi mesh via Ethernet or WiFi and not directly hooked to the gateway. This puts the NAS on the same subnet as the WiiM.

-Ed

No, everything is connected to the same router, all in the same subnet.
It all worked flawless for a few months, and then suddenly something changed and started causing this problem.
Nothing changed in the router or it's settings, there were no updates installed in the router. Nothing.
But I have no control over updates in the Wiim. And I guess something changed there.

 

[harkpabst]

I can't be the only one with this problem, can I?

Maybe you are. Time to send feedback to WiiM directly from the WiiM Home App (tab "More...").

You might also consider starting your own thread in the appropriate sub-forum if the issue doesn't resolve.

 

[hoohoohoo]

There’s a computer in the streamer driving a WiiM amp but… a class D amp is not a computer and it’s not even a digital circuit.

What you've mentioned is patently obvious, but irrelevant. A typical computer board produces more heat than a Class D amp. The SBC in the WiiM is probably producing 10-15W of thermal waste while the Class D amp is producing 1-3W (normal listening level) and higher with greater than typical amplification and even at max output is at most on par with the SBC. The SBC is much more likely to be the primary thermal source in the WiiM.

 

[WiiM Support]

Anyone else facing this problem:

After playing from TuneIn or Qobuz, after a few hours of standby, the WAU doesn't want to start streaming those again. I can still select music on my Synology Nas and that plays without problem, but TuneIn/Qobuz doesn't start anymore.
After a Wiim amp ultra reboot, it all works again. But now I'm rebooting it 2 or 3 times per day already....


I can't be the only one with this problem, can I?

Hi there,

Please submit a support ticket so we can look into this and troubleshoot it for you right away. Thanks again for your patience and continued support!