WiiM Pro Plus AirPlay 2 issues

[killer1257]

Hello guys,

I have issues with the Wiim pro Plus. Everything Was fine, but I went to vacation for two weeks and now whenever I use the wiim pro plus with spotify, my Music automatically switches to another track, even through I did nothing. If I play the music on my phone, no issues. Sometimes the Music starts on its own on wiim pro and sometimes I do play a Song, but another Song is played instead. But on spotify, it still Shows me the Song I played. Maybe I do not have the right firmware, but no updates shown on the phone, see Screenshot below. Please help

 

[Burnside]

Have you tried using Spotify Connect rather than airplay?

 

[WiiM Support]

Hello guys,

I have issues with the Wiim pro Plus. Everything Was fine, but I went to vacation for two weeks and now whenever I use the wiim pro plus with spotify, my Music automatically switches to another track, even through I did nothing. If I play the music on my phone, no issues. Sometimes the Music starts on its own on wiim pro and sometimes I do play a Song, but another Song is played instead. But on spotify, it still Shows me the Song I played. Maybe I do not have the right firmware, but no updates shown on the phone, see Screenshot below. Please help

Hi killer1257,

My apologies for the inconvenience caused. Please submit from the WiiM Home App (select "More" tab > "Feedback") and we'll troubleshoot this for you immediately. Thank you again for your continued patience and support!