Auto updated again, and stuttering came back (WHY??! PLEASE STOP)

[QuarryHunslet]

Hi, I already opened a ticket, I hope they find the problem, but I also wanted to communicate this forced updates issue openly, it may help other users or at least they will know what is happening with their devices.

They would know that anyway if they read the user manual, see post #17 above.

 

[retrodave79]

Have you tried reboot the device after the update? It’s been reported has a fine solution to many issues after update.

Yep, everytime Wiim updates my device I try to reboot and then I also try to disconnect it from the wall socket, but device keeps stuttering until I replace the new firmware with an older one.

 

[retrodave79]

They would know that anyway if they read the user manual, see post #17 above.

So we the customers will know that Wiim will force updates on our devices thanks to the manual.... nice... but if we are reading the manual is only because we already bought the device, too late don't you think?

I know you think I'm an annoying moron for speaking out loud about this issue, but I have the stupid belive that customers must be informed that they are buying a device that will be tinkered by the manufacturer whenever they want to, and in the way they will want to, this is a must to allow us to take an informed decision about buying it or not.

I own many devices that supports software updates, smart tv, phone, tablets, computers, videogame systems, media players, car audio system, even my speakers support updates, but the Wiim Ultra is the ONLY device that wont respect my decisions, and wont allow me to keep it working as I decide...

 

[Smartplug]

So we the customers will know that Wiim will force updates on our devices thanks to the manual.... nice... but if we are reading the manual is only because we already bought the device, too late don't you think?

I know you think I'm an annoying moron for speaking out loud about this issue, but I have the stupid belive that customers must be informed that they are buying a device that will be tinkered by the manufacturer whenever they want to, and in the way they will want to, this is a must to allow us to take an informed decision about buying it or not.

I own many devices that supports software updates, smart tv, phone, tablets, computers, videogame systems, media players, car audio system, even my speakers support updates, but the Wiim Ultra is the ONLY device that wont respect my decisions, and wont allow me to keep it working as I decide...

It’s how the device was designed. If firmware has issue like stutter majority on this forum will say and report them. It’s on your end that has issue. Maybe your wifi is congested and has lots of interference or your broadband is slow as dial up. It’s not nice bashing wiim about update when you’re the only one that has stutter issue. Send message to wiim via app they can look at your log and suggest a fix.