Issue with Distortion at Very Low Volume When Using WiiM Ultra with External DAC

[slartibartfast]

I just tried that as well zero distortion whether music playing or not. It was set to 1. No hiss, no distortion. The dac I used for that matter was smal do200 mikii. Coax, usb and optical produce zero distortion. My ultra is not connected to tv or any source aside from its built in streaming. What amp do you have? I ask because you tried another dac and was same outcome. If all fail, send message to wiim via app it will send your log to them to check. If determine it was ultra is the problem it will be replace free of charge. I think they have 5 years warranty.

Why do you think they have 5 year warranty?

 

[steadyshot]

who gives this warranty? wiim as a company?

 

[Smartplug]

Why do you think they have 5 year warranty?

On google type ultra warranty. Isn’t google is our friend looking for an answer?

 

[steadyshot]

 

[Smartplug]

View attachment 16231

I just use google engine it say five years. That must have been wrong. Ok it’s one year then.