No signal from subwoofer output

[VMoose22]

Will update, test sub output via Chromecast built-in, and report.

This special firmware appears to have resolved the sub signal output when using Chromecast.

 

[harkpabst]

The new update is not yet available on my device. Any tip on how to get it?
View attachment 7541

Are you having issues with sub out on your Amp?

My understanding is that this firmware is not generally available yet, but improvements (after being confirmed) will probably make it into the next production release.

 

[harkpabst]

Correct. I get the same issue with no sub output as described in this tread.

In this case your should file a ticket through the WiiM Home app to let WiiM know: Settings => Send us feedback.

Doing so will also include device logs so WiiM support might be able to check if the root cause is the same, assigning the same special release firmware to your Amp. This will also let them know that there are more people out here suffering from this problem.

 

[RickLL]

Got it. I have now submitted the ticket. Thanks.